Automotive Parts Specialist
3 weeks ago
Company Description
**A position for people who like to give advice**
Whatever the division you join, your knowledge will be essential for our team. When a client needs a part, our **trusted **parts specialists are there to answer their questions and help them get the right one. we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving **forward**.
Join a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.
Support our overall operations and be key in the service we offer to our clients.
If the hat fits, we’d be proud to have you wear it Send us your resume and join a people-centric company with a reputation of excellence.
**Job Description**:
We are seeking an experienced Full-Time Automotive & Heavy-Duty Parts Specialist for our NAPA Integrated Business Solutions (IBS) Team.
NAPA in-store team members take pride in providing excellent customer service and have strong knowledge of car & heavy vehicle parts. They offer advice, support our operations, and allow us to provide our customers with everything they need to keep their Fleet operational.
Share your passion for the industry with our loyal customers by becoming the face and voice of our stores. No matter the division, our parts specialists know their stuff. They’re friendly, resourceful, and a bit too modest In addition to giving expert advice, they support global operations and are essential in providing quality service to our customers.
Take pride in wearing our uniform as you work in a dynamic and stimulating environment We offer a range of attractive benefits, corporate discounts, and training throughout your career to support and guide your professional development.
Pay Rate: $20.00 - $23.00 p/hr
**Responsibilities**:
- Provide advice and guidance to customers in person and over the counter on automotive and heavy-duty parts and accessories to fix fleet vehicles.
- Utilize expertise and knowledge to recommend replacement automotive and heavy-duty parts and accessories.
- Build solid and lasting relationships with customers.
- Offer excellent after-sales service.
- Identify parts needed to meet customer requirements through online and book catalogues.
- Use information sources to accurately locate the right part(s) for preventative maintenance and running repairs.
- Communicate product features, benefits, and warranty information to customers.
- Place orders and follow up with customers and suppliers promptly.
- Create inventory purchase orders for non-stocking or special-order parts, and notify the customer when received.
- Source out-of-stock parts from other sources and suggest alternative and complementary products.
- Oversee daily store operations.
- Monitor inventory levels on shelves and in bins.
- Execute physical inventories.
- Report any discrepancies in stock levels.
- Continuous learning of automotive and heavy-duty products and services by training on the job and participation in educational and development programs.
**Qualifications**:
Preferred Education and Qualifications:
- Automotive aftermarket and parts supply background and knowledge an asset
- At least six months of Automotive aftermarket and heavy-duty parts and procurement background and expertise or a High school diploma
- Ability to work in a fast-paced retail environment
- Able to lift up to 50 lbs.
- Communication skills and priority management
- Computer-literate with the ability to learn and become proficient in any software program
- Action-oriented
- Listening skills
- Teamwork and excellent customer service skills
- Strong math and reading comprehension skills.
- Warehouse experience and material handling equipment expertise.
To join our team, you need the following:
- Automotive/Heavy vehicle parts experience
- Excellent communication skills and aptitude for sales
- Good priority management and listening skills
- Interest in new technologies and continuous training
- Customer-oriented approach and team spirit
- High school diploma and training in automotive sales or heavy vehicle parts equipment sales
Additional Information
**Your benefits along the way**:
- Competitive salary and bonus program
- Flexible group insurance program: health, drug, dental, and life
- Pension plan
- Corporate discounts on the purchase of parts, car dealerships, and fitness centers
- Tuition reimbursement
- Opportunity to participate in our and RESP, TFSA, RRSP Programs Access to an online training center
- Be part of a great team that shares the same passion as you
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us kno
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