Clerical Assistant
2 weeks ago
Primary Purpose: To work as part of a team responsible for recruiting and admitting undergraduate students to the University of Saskatchewan.
Nature of Work: Reporting to the Director of Admissions & Transfer Credit, this position can take direction from the Director, the Coordinator of Admissions and Transfer Credit, and Admissions Officers. The position may interact with a diverse population, including prospective students, high school counselors, university faculty and staff, and other members of the community; and is expected to deliver expertise and a high level of customer service, with tact, cultural sensitivity, confidentiality, and attention to detail. Work is performed independently in a fast-paced environment, subject to multiple conflicting deadlines and priorities, with frequent interruptions.
Typical Duties or Accountabilities:
- Ensure high standard of prospective student service and an efficient application process, including receiving, processing and reviewing applications.
- Organize and synthesize high volume of information from multiple sources, including transcripts (through mail, email and electronic download), correspondence, and examination/test results.
- Interpret and enter application data within CRM RECRUIT and onto the Student Information System.
- Generate and edit appropriate letters and e-mails to applicants concerning the status of their application.
- Process incoming documents relating to applicant files; enter transfer credit onto the Student Information System if required.
- Provide information on applicant files to potential applicants and university personnel.
- Liaise with university stakeholders to ensure smooth transition of students into the university.
- Provide information to recruitment and admissions staff regarding applicant files and documents.
- Liaise with high schools, universities, colleges and outside testing agencies to verify authenticity of post-secondary credentials and examination scores.
- Assist with training new staff.
- Prepare cash reports and process financial information when required.
- Other tasks as assigned.
Education: Completion of Grade 12 and a recognized post-secondary office administration program or experience taking university courses would be an asset.
Experience: At least two years of directly-related experience in a post-secondary educational institution; an understanding of the University of Saskatchewan's admission and transfer requirements, policies, and procedures for Canadian and international applicants and a knowledge of university programs, academic programs, recruitment initiatives and support services. Experience with database software; proficiency with the Banner Student Information System. Experience with RMS RECRUIT would be considered an asset.
Skills: Effective interpersonal, analytical, written and verbal communication skills; demonstrated ability to function in a high volume setting with numerous deadlines; demonstrated public relations skills including the ability to handle interactions with tact, discretion, confidentiality and cultural sensitivity; demonstrated ability to effectively serve a diverse population in a customer-service oriented setting; attention to detail and ability to organize large volumes of information from multiple sources; very strong organizational skills are a must in order to maintain consistent customer service and timely processing of applications; ability to interact effectively with a diverse student population in a positive and empowering manner; self-motivated and creative with the ability to exercise initiative; and strong computer skills including keyboarding skills, Word, Excel, and email.
Inquiries regarding this position can be directed to Karen Gauthier at
Department: Admissions and Transfer Credit Status: Permanent Employment Group: CUPE Restricted Shift: Mon-Fri, 8:30-4:30 Full Time Equivalent (FTE): 1.0 Salary: The salary range, based on 1.0 FTE, is $ per hour. The starting salary will be commensurate with education and experience. Salary Family (if applicable): Operational Services Salary Phase/Band: Phase 4 Posted Date: 5/15/2024 Closing Date: 6/18/2024 at 6:00 pm CST Number of Openings: 1 Work Location: May be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines
The successful applicant will be required to provide the following current verification(s) where 'Yes' is indicated below. Further information is available at:
The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan's main campus is situated on Treaty 6 Territory and the Homeland of the Métis. We pay our respects to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.Keywords : Saskatoon jobs
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