Customer Service Representative/administrator

1 week ago


Surrey, British Columbia, Canada Ikonik Print and Marketing Solutions Full time

We are seeking a mature individual with exceptional customer service skills to join our team as a Customer Service Administrative Professional.

We are professional, agile and customer-centric. We care about what we do and who we work with.

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Lively atmosphere
  • Safe work environment
Your duties may include, but are not limited to:

  • Managing client inquiries and scheduling appointments
  • Assisting with marketing efforts
  • Maintaining accurate and uptodate client records and files
  • Invoicing and taking payments
  • Providing general administrative support to the team as needed
  • Packing orders for clients
  • Lifting up to 30 lbs
  • Light cleaning

Qualifications:

  • Previous experience in customer service or a marketing field is a must
  • Shopify experience
  • Strong communication skills, both verbal and written
  • Excellent phone etiquette and the ability to handle difficult customers with professionalism and empathy
  • Proficient in data entry and computer skills
  • English is required, Bilingual is a plus
  • Ability to multitask, prioritize, and manage time effectively

Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing and growing needs of our organization.

Job Types:
Full-time, Part-time, Permanent

Salary:
$20.00-$25.00 per hour

Expected hours:
per week

  • What are your top 3 personal values?
  • What are your pet peeves?
  • Why do you love Admin?
  • Describe what your closest friend would say about who you are?
We look forward to hearing from you

Job Types:
Full-time, Part-time, Permanent

Salary:
$20.00-$25.00 per hour

Expected hours:
per week

Benefits:

  • Onsite parking
  • Store discount

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Education:

  • Secondary School (preferred)

Experience:

Customer Service: 1 year (required)

Ability to Commute:

  • Surrey, BC V4P 1B8 (required)

Work Location:
In person

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