Client Support Representative- System
2 weeks ago
Alphavima Technologies Inc.
Work Location:
Mississauga Road, Mississauga, ON, L5N 7Y2
Position:
Client Support Representative
- System
NOC: 22221
Wages:
$ $29.85 per hour for hours per week
Terms of employment:
Full time, Temporary
Start Date:
As Soon As Possible
Job Duties:
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Supervise, and direct workers engaged in special project work, problemsolving, monitoring, and installation of data communication equipment and software.
- Confer with users and management to establish requirements for new systems and provide network and internet support in response to identified difficulties.
- Conduct office automation feasibility studies, including maintaining a problems and solutions log for use by other team members.
- Refer Software problems encountered during client interactions to the development team for service or remedy.
Education:
Completion of a college program in computer science, computer programming or network administration is usually required.
Work Experience: 1 year to less than 2 years work experience is required.
Language of Work:
English
Salary:
$28.85-$29.85 per hour
Expected hours:
per week
Benefits:
- Dental care
- Paid time off
- Tuition reimbursement
Work Location:
In person
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