Client Support Representative- System

2 weeks ago


Mississauga, Ontario, Canada Alphavima Technologies Inc. Full time

Alphavima Technologies Inc.

Work Location:

Mississauga Road, Mississauga, ON, L5N 7Y2


Position:
Client Support Representative

  • System

NOC: 22221

Wages:
$ $29.85 per hour for hours per week

Terms of employment:
Full time, Temporary

Start Date:
As Soon As Possible

Job Duties:

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Supervise, and direct workers engaged in special project work, problemsolving, monitoring, and installation of data communication equipment and software.
  • Confer with users and management to establish requirements for new systems and provide network and internet support in response to identified difficulties.
  • Conduct office automation feasibility studies, including maintaining a problems and solutions log for use by other team members.
  • Refer Software problems encountered during client interactions to the development team for service or remedy.

Education:
Completion of a college program in computer science, computer programming or network administration is usually required.

Work Experience: 1 year to less than 2 years work experience is required.

Language of Work:
English

Salary:
$28.85-$29.85 per hour

Expected hours:
per week

Benefits:

  • Dental care
  • Paid time off
  • Tuition reimbursement

Work Location:
In person
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