Information Technology Team Lead

1 week ago


Brantford, Ontario, Canada ML6 Search + Talent Advisory Full time

The Opportunity:

Our client, a well-established manufacturing company located in Brantford, ON, is expanding and is in search of an IT Team Lead to join their team. In this role, you will play a key role in overseeing the smooth operation of the client's small IT department. Your responsibilities will include managing, directing, and ensuring the functionality of cutting-edge computer systems – both hardware and software. Your primary focus will be on increasing productivity, efficiency, and automation throughout the client's entire facility.

What You'll Be Doing:

  • Stay updated on the latest technological advancements, continuously monitoring and suggesting new technologies.
  • Maintain optimal IT service levels by actively contributing to the development of structures and processes to enhance IT support services.
  • Collaborate closely with department managers to identify their needs and efficiently oversee technology-related requirements to support day-to-day operations.
  • Offer valuable support to corporate projects and initiatives by providing resource assistance, conducting business case analyses, preparing budgets, and estimating resources.
  • Develop and maintain relationships with suppliers offering computer hardware, software, and telecom services, ensuring alignment with business objectives.
  • Oversee the ERP system (Infor) software updates, configuration, and support.
  • Lead and supervise IT personnel to effectively manage the client's technological infrastructure, promoting operational excellence.

What You'll Need To Succeed:

  • Completed post-secondary education in computer science, technology, or a related field.
  • Minimum of 5 years of relevant experience.
  • Prior experience in a manufacturing environment is advantageous.
  • Proficiency in customer support, project management, and delivering results.
  • Extensive familiarity with ERP systems (Infor CSI 10 experience preferred).
  • Strong troubleshooting and problem-solving abilities, along with implementing new procedures.
  • Capability to establish suitable expectations and deadlines for yourself and other IT team members.
  • Adept at handling multiple initiatives and resolved customer issues, focusing on system enhancements.


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