Technical Support Analyst

2 weeks ago

Toronto, Ontario, Canada Uberflip Full time
The Support Analyst is responsible for working directly with and supporting customers on a daily basis to resolve technical product issues and provide guidance to customers on how best to make use of their Uberflip product implementation.

What you will be doing:

Answer questions and help troubleshoot tickets from Uberflip customers by phone/email/web portal etc. Track support ticket activity in an automated support portal Help produce and maintain process documentation and desk-level reference guides to help the team improve efficiency Contribute to the Uberflip Knowledge Base, creating world-class content for all new feature releases or bug fixes; provide technical oversight during the knowledge publishing process

What we're looking for:

You have 1-2 years in a technical support role (preferably in a B2B/Enterprise environment) Hands-on/practical experience in Web Development and programming using HTML, CSS and Javascript Working knowledge of APIs and using them to integrate applications/platforms Working knowledge of Google Analytics, Google Tag Manager and Data Layer concepts Proven communication skills

What you'll love about us:

Great Company Culture Inclusive and Collaborative work environment Competitive Health Benefits for you and your family starting day one Wellness Programs including company paid counselling Flexible Working Hours and Remote work flexibility Employee Stock Option Program Unlimited Vacation Days Additional Paid Health Days Parental Leave Top Up Program Learning Credits to put towards your professional development (Virtual) Regular Standups, Demos, and Socials to keep us aligned and connected And so much more Uberflip is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive and diverse we are, the better our work will be. If you're smart and great at what you do, come as you are.

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is looking for a Technical Support Analyst to join our team in Toronto.The Technical Support Analyst will be responsible for providing technical assistance to customers and internal teams. The successful candidate will be able to troubleshoot technical issues, provide technical advice, and ensure customer satisfaction.Requirements:...

  • Technical Analyst

    2 weeks ago

    Old Toronto, Ontario, Canada Tundra Technical Solutions Inc. Full time

    Story Behind The NeedScotiabank's Global Technology & Enterprise Platforms (GTEP) is a key technology division of Scotiabank, providing critical infrastructure solutions and support to the bank globally and employing approximately 2000 full-time employees and contractors, across 15 countries. The team is seeking a Technical Analyst and the primary purpose of...

  • Desktop Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Desktop Technical Support Analyst On behalf of our client in the Banking Sector, PROCOM is looking for a Desktop Technical Support Analyst. Desktop Technical Support Analyst – Job Description When stationed in an ecosystem, you will work closely with Community Leads to provide end level support for the citizen group based there You act as the single...

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada GTT, LLC Full time

    Technical Support Analyst (Onsite)Contract Duration 2 years Summary Of Day to Day Responsibilities:Working knowledge in IT Asset Management (ITAM) Support planning and delivery aspects of hardware asset refresh within Service Now Receiving and documenting inventory received, delivered, or returned Keeping an inventory of all merchandise entering or exiting...

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada Robertson & Company Ltd. Full time

    Position Title:Technical Support Analyst Duration: 12 months Schedule: M-F Core Business Hours Rotation Schedule: Fixed Work Location (Remote, Hybrid or Both?): Hybrid, onsite twice a week (Monday and Thursday usually)Pay Rate: IC: $47/hr T4: $41/hrMUST HAVE:Application support experie

  • Technical Support Analyst

    2 weeks ago

    Old Toronto, Ontario, Canada DUCA Full time

    Why DUCA? We're a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve. We...

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada GTT, LLC Full time

    Technical Support AnalystContract Duration 12+ months (Extension possible)Summary of day-to-day Responsibilities:Working within the Global Anti Money Laundering Department on the Application Support teamResponsible for access provisioning for multiple applications including:Reviewing access request formsCommunicating with requestersValidating correct access...

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada Docebo Full time

    Hey you \uD83D\uDC4B Want to work for one of the fastest growing SaaS companies in the world? \uD83D\uDCC8We're building the next generation of learning software that companies like AWS, Netflix, Opentable and L'Oreal rely on to deliver training \uD83D\uDCBB We believe learning is for everyone, and that we all have something we can learn from each other. We...

  • Technical Support Analyst

    4 weeks ago

    Toronto, Ontario, Canada Randstad Canada Full time

    Are you a Technical Support Analyst looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Technical Support AnalystStart: ASAPEstimated length: 24 MonthsLocation: Toronto Onsite roleSchedule: Shifts- earliest 7:30 am and latest is 6 pm - flexible to work shifts...

  • Technical Support Analyst

    1 month ago

    Toronto, Ontario, Canada Randstad Canada Full time

    Are you a Technical Support Analyst looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Technical Support AnalystStart: ASAPEstimated length: 24 MonthsLocation: Toronto Onsite roleSchedule: Shifts- earliest 7:30 am and latest is 6 pm - flexible to work shifts...

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada Beanfield Technologies Inc. Full time

    Our company:We are about building communities, not just networks. We believe that people are at the heart of everything we do. We're committed to making life better for our customers, our employees, and the communities where we live and work. Founded in the underserved Toronto neighbourhood of Liberty Village, we've always understood the importance of...

  • Technical Support Analyst, Toronto

    2 weeks ago

    Toronto, Ontario, Canada ION Group Full time

    Home » Jobs » Technical Support Analyst, Toronto – 4363 Technical Support Analyst, Toronto – 4363 Fidessa (part of the ION Group) offers exceptional trading, investment and information solutions for the world's financial community. New technology, new regulation, new challenges: making money in today's financial markets is all about staying ahead of...

  • Technical Analyst

    2 weeks ago

    Toronto, Ontario, Canada Sapiens Full time

    Technical Analyst: Req ID: Location: Toronto, CAThe Technical Analyst operates under limited supervision, conducts business process analysis, needs assessments, and preliminary cost/benefits analysis to align technology solutions with business initiatives. Develops business specifications for technical personnel. Conducts analysis of business goals,...

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada BMO Financial Group Full time

    4100 Gordon Baker Road Toronto Ontario,M1W 3E8ATM Technical Support Centre - Job PostingMission:To provide first line technical support to our branch staff for the Automated Teller Machines (ATM's) across Canada (approximately 2200) ensuring availability exceeds 98%.Details:Duties:Provide phone support for the vendor community IE: NCR, Garda, ChubbManage...

  • Technical Analyst/Tech Analyst x2

    2 weeks ago

    Toronto, Ontario, Canada Epsilon Solutions Ltd. Full time

    Join to apply for the Technical Analyst/Tech Analyst x2 role at Epsilon Solutions Ltd. Join to apply for the Technical Analyst/Tech Analyst x2 role at Epsilon Solutions Ltd. Sign in to save Technical Analyst/Tech Analyst x2 at Epsilon Solutions Ltd. . Technical Analyst Video Interview Tech Analyst x2 Understanding of conversational AI, NLU/NLP retraining,...

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada Colas Rail UK Full time

    Subsidiary:Colas Canada Inc.- JOB OVERVIEW- Are you looking for an IT career that leaves a lasting impact? Come join our team and do your part in building this continent's infrastructure. As a Technical Support Analyst, you will be part of a distributed team of diversely skilled individuals who pride themselves in their breadth of knowledge, troubleshooting...

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada Highbrow-tech Full time

    Role : Technical Support AnalystClient: UBS- Responsibilities: Be a part of our Wealth Management Canada IT Business Application Support team in Toronto Interact very closely with front office users and associated Operations teams covering all of Canada You would have a high level of day to day interaction with the business stakeholders at all levels...

  • Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada beBee Professionals Full time

    Job Offer: Support AnalystbeBee Professionals is looking for a Support Analyst to join our team in Toronto. The successful candidate will be responsible for providing technical support to our customers and internal teams.Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field At least 3 years of experience in a...

  • Technical Analyst/Tech Analyst x2

    2 weeks ago

    Toronto, Ontario, Canada Epsilon Solutions Ltd. Full time

    Join to apply for the Technical Analyst/Tech Analyst x2 role at Epsilon Solutions Ltd. 3 months ago Be among the first 25 applicants Join to apply for the Technical Analyst/Tech Analyst x2 role at Epsilon Solutions Ltd. Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create...

  • Senior Technical Analyst

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Senior Technical Analyst On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Technical Analyst. Senior Technical Analyst – Job Description Splunk Senior Developer performs onboarding of data from small/ midsize/enterprise level systems to various Splunk environments and build powerful user interactive dashboards to meet business...