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CRM Advisor
2 weeks ago
We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.Job Level
NV-08
As a CRM Advisor, you help develop and update the organization's products and services to meet member/client needs and support business development.
You advise and assist clients and partners and develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work.
You propose recommendations, solutions and action plans based on the organization's objectives and priorities.
You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business.
You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential.
General Information on the Position
Main responsibilities Provide support in analyzing the client's business context, and model and document business functionalities- Take part in identifying, defining, analyzing and documenting the needs behind a project- Help analyze stakeholder needs- Take part in identifying various possible solutions in connection with business needs- Help draft and validate documentation and training material, as required
Other working conditions Temporary work: scheduled to end on March 8, 2024- Number of jobs available : 1
Qualifications:
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
Desjardins Cross-sector skills
Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job
Ambiguity, Business insight, Complexity, Decision quality
Work Location
1, Complexe Desjardins, Montréal
Trade Union
Non Syndiqué
Unposting Date
Job Family
Marketing (FG)
Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country.
It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.
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