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Supply Chain Supervisor

3 months ago


Delta, British Columbia, Canada Golden West Baking Company Full time
The Supply Chain Supervisor reports to the Production Manager.

This role is to manage Supply Chain Specialist and Inventory Controller to ensure sufficient materials are in stock at optimal and efficient levels aligned to storage capacity, production demand, forecast and new product launch.

Also manage outside storages, outbound and delivery of finish goods. Manage suppliers and carriers. Making production plan to meet customer demand. Looking for opportunity for cost saving. Responsible for month end and year inventory count and adjustment.

Customer Sales Order

  • Be the first point of contact with the customer on any order fulfillment requests and issues
  • Ensure sales orders are entered with appropriated conditions to perform purchase order execution
  • Collaborate with cross functional groups to ensure Order Shipped Complete & On Time (OSCOT) with timely communication on order status: troubleshoot and flag any obstacles to target order fulfillment
  • Liaise with sales, logistics/shipping and master data to ensure customer records and output are up to date for order fulfillment and order communication
  • Work with 3PL storage and logistics/shipping team on customer sales orders to ensure orders are being filled as ordered within tolerances and shipping on time resulting in accurate invoicing of the order
  • Fill any requirement from customers on data transmission or document upload to system or portals
  • Issue and release shipping documents for sales orders requiring customs clearance; work with customs broker to ensure order is customs cleared
Purchasing & Inventory

  • Ensure purchase order data (delivery dates, pricing, ship mode) is reviewed and maintained to provide timely and accurate information to entire organization
  • Issue and release paperwork as needed for deliveries and invoicing with suppliers; secure delivery requirements and appointments with appropriate lead time and cost efficient transport mode, including arranging carriers for pick up
  • Work closely with production and sanitation regularly to conduct periodic review and analysis of materials )ingredients, packaging and non stock items) to ensure optimal supply levels and adequate lead times to support general operations & order fulfillment for mínimal to zero risk of operational and order fill interruptions
  • Communicate materials and timeline requirement for on time product launch
  • Consult with management to ensure production material spec have been clearly reviewed with the sourcing and QA team before purchase order insurance
  • Work closely with management on demand evaluation process for seasonal programs & promotions
  • Manage daily, weekly and monthly inventory reconciliation with 3 PL warehouses, of our offsite storage, onsite inventory and troubleshoot to resolve discrepancies. Conduct Cycle counts and participate in month and year end activities.
  • Collaborate with Warehouse Team Leaders, Warehouse Supervisors and Inventory Control Associate on inventory control with receiving, usage and put away processes. Assist with verifying documentation completion, accuracy and SAP receiving accuracy.
Data Management, Process & Metrics

  • Provide analysis, insight and administrative support on supply chain KPIs and identify improvement opportunity; assist with implementation as needed
  • Monitor, seek and audit SAP master data (i.e. info records, material master) and transactions as needed to support accurate execution of purchase orders and customer orders
  • Monitor and communicate shelf life, FEFO, FIFO of raw materials and finish goods issues with the supply chain team to maintain best practices and mitigate any noncompliance activity
  • Participate and support facility and supply chain audits for industry and corporate standards
  • Assist with Month End inventory counting and adjustment as needed
  • Cross train and act as back up production planning
Job Characteristics and Requirements

  • Bachelor's degree with 2+ years experience
  • Proficient to advanced skill level in Microsoft Office, especially Excel, Word
  • Have experience or exposure in the use of ERP system related to this job function (SAP preferred)
  • Experience with food production and/or bakery industry is an asset
  • Be able to work in a challenging and fast paced work environment
  • A quick learner, team player with excellent interpersonal & communication skills
  • Engaged with work, selfmotivated, problem solver
  • Proactive, detail oriented & organized individual who is eager to develop improvements to existing processes with hands on learning of the overall production process
  • Able to wear appropriate PPE to work on the production floor. Job requires going down to the plant floor for various tasks, including but not limited to inventory verification.
We are proud to offer competitive compensation and benefit programs that include extended health, dental, pension plan, employee assistance program, wellness programs, life insurance, accidental death & dismemberment insurance,