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Service Representative
3 months ago
Our client, One of the Top 5 Banks , is looking to hire an Service Representative to join there team based in Montreal, Quebec
Job Description
This group receives and processes incoming payments from other entities worldwide electronically. The focus of these individuals will be to repair incoming payments- when payments are processed the process of the funds transmitting from their entity can error out- these reps will correct this route and ensure payments can process through their queue to the correct entity. This role operates exclusively as a back-office
Hours of operation: rotating shifts- shifts are hours/each and can span in timing from 7:30am- 6:30pm EST. Resources need to be flexible working their day within these confines. Hybrid working model 1-3 days in office/month must be able to travel to office for training period.
Qualifications:
Previous financial teller experience is a nice plus Previous service rep experience for a banking client Solid knowledge of general geography- this team handles transfers worldwide and it can be helpful for candidates to have a good understanding of where countries are located and the currencies they leverageAs a Service Representative, you will be responsible for:
Repairing wire payments Ensuring wire payments are processed with no process errors Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customers bank account Working through their request queue with both speed and accuracyÀ propos de TEKsystems:
Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d'un nouveau monde d'opportunités. Nous sommes une équipe solide de personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l'industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C'est le pouvoir d'un vrai partenariat. TEKsystems est une société du groupe Allegis.
Québec Numéro du permis d'agence de placement de personnel AP
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Quebec Personnel Placement Agency Permit Number AP
