Senior Registration Coordinator, Examinations

4 weeks ago

Burnaby, Canada Engineers and Geoscientists BC Full time
Engineers and Geoscientists British Columbia is currently searching for a Senior Registration Coordinator, Examinations to join our team in Burnaby

The Senior Registration Coordinator, Examinations specializes in the coordination of operational activities for our online academic exams and National Professional Practice Examination programs, including scheduling, exam content coordination, and registration. They also support the Manager, Examinations in developing/implementing activities to ensure Registration data quality and integrity.

Our organization - one of BC's Top Employers - offers a competitive salary, comprehensive and generous benefits, an inclusive culture, and a hybrid work environment. Full details on our compensation and benefits value offering can be found below.

WHAT YOU WILL BE DOING

Coordinates operational day-to-day activities for online exams. This includes active participation in the planning, scheduling and operations of exam sessions; providing training and guidance to the examination team; monitoring exam upload tasks and solution submissions; addressing exam issues and creates an action plan to resolve them based on policies and procedures; developing template emails; collecting incidence reports of major exam issues; and analyzing outcomes of exam sessions.
Liaises with exam team members, service providers/contractors and participating regulators to ensure timelines and expectations are met in order to plan and implement each exam session. This includes coordinating meetings and moderating meetings if needed.
Makes recommendations for exam program policy and process solutions or improvements to the Manager, Examinations. This includes identifying trends and analyses of exam session outcomes; conducts research on trends and best practices with high stakes examinations; and preparing reports/presentations on findings.
Assists in the coordination of the Professional Practice Exam. This includes managing candidate applications, logistics, communication with third-party exam provider, communications to candidates and invigilators, grading of the essay section, and preparing exam results for upload.
Participates in shared department team functions as needed, such as receiving and answering inquiries from applicants; interview prep and setup; supporting the general processing of applications; cataloguing of relevant documentation; and certificate production/mailing.
Other duties as assigned by management

WHAT YOU BRING TO THE TABLE

The successful applicant will possess the following:

Bachelor's degree in a related area is required
3-5 years of related experience in the examinations/registration space
Knowledge and application of privacy policy, records security and document management protocols
Analytical and problem-solving skills, with a consultative and collaborative approach to address issues
Exceptional organizational skills, including managing multiple competing priorities and adapting quickly to emerging priorities
Results-oriented with an ability to handle assigned tasks and maintain a high level of individual and team performance
Exceptional customer service and communication skills

WHAT'S IN IT FOR YOU

Each member of our team contributes to public safety in BC and helps us deliver on our vision of "modern regulation for a resilient world." We serve the public as an inclusive, progressive, and future-focused regulator. Our Strategic Plan also places priority on our role to advance climate action, foster equity, diversity and inclusion, and move towards reconciliation with Indigenous peoples. At Engineers and Geoscientists BC, we are committed to demonstrating our values of collaboration, excellence, integrity, and innovation.

This role offers a competitive compensation and benefits program including a salary within our hiring range of $65,000 to $72,500. Placement within the hiring range will be based on candidate experience relative to the requirements of the role. Additional details on our generous benefit offerings are found below.

WHO WE ARE

Engineers and Geoscientists BC is proud to be recognized as one of BC's Top Employers.

Engineers and Geoscientists British Columbia is the business name of the Association of Professional Engineers and Geoscientists of the Province of British Columbia. We regulate and govern these professions under the authority of the Professional Governance Act.

We are charged with protecting the public interest by setting and maintaining high academic, experience, and professional practice standards for over 40,000 registrants. Individuals licensed by Engineers and Geoscientists BC are the only persons permitted by law to undertake and assume responsibility for engineering and geoscience projects in BC.

We are a not-for-profit organization governed by a board of elected registrants, licensees, and government appointees. The board is accountable to the public through the Ministry of Post-Secondary Education and Future Skills under the Office of the Superintendent of Professional Governance, for both the governance and management of the organization.

To learn more about our work please visit us at .

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