Business Analyst

PROJECT BACKGROUND

Our client is implementing a new SaaS based Student Information System (SIS) with
complex integrations to other internal systems. As such, they are currently seeking a Business
Analyst, who has experience in analyzing, identifying and solving problems affecting the
business solution on a large transformational initiative to join our Ottawa, Ontario team.

DESCRIPTION OF WORK / DELIVERABLES
Algonquin College has a requirement for a Business Analyst who will work with College
stakeholders as it relates to the SIS project. The incumbent will engage with clients to
document their business requirement, process/flows, and create current/future state maps,
such that the technical team can develop a solution/product. The incumbent will also be
responsible for learning the SIS in such a way that will allow for them to facilitate detailed
testing of the system, and supporting the development of training materials and execution
of training with end users.

Key responsibilities include, but not limited to:
Acting as a lead SME on their assigned SIS module, the Business Analyst is responsible for having a thorough and complete understanding of their assigned module in order to facilitate all key responsibilities and duties, as well as supporting business areas in understanding the SIS functions.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Facilitate and participate in configuration workshops, module focused working groups, developing future state process maps, supporting (testing, data mapping, Integrations, interfaces, reports, etc.) activities
Leading ongoing reviews of business processes and developing future state process maps.
Develop functional specifications documents, updating configuration workbooks and collaborating working with other BAs, BSAs, SMEs and Vendor consultants.
Documenting and effectively communicating insights and plans to cross-functional team members and management.
Gathering critical information from meetings with various stakeholders and producing useful reports
Ensuring solutions meet business needs and requirements.
Performing config testing, user acceptance testing, integration testing and documenting test results.
Prioritizing initiatives based on business needs and requirements.
Developing training materials for end users
Facilitating training offerings for end users within the business area

RESPONSIBILITY AND DECISION-MAKING PROCESS
The Business Analyst will report directly to the Team Lead of the SIS work stream and the Manager, Student Information System Implementation and Business Transformation.

LOCATION
The incumbent will perform work on-site as required to meet the objectives of the project. For
portions of the work that can be completed remotely, this may be conducted by utilizing
Algonquin College's VPN or alternate services, as agreed with the Client in advance.

All work and consultations involving College staff will be conducted at the Algonquin College
Ottawa Campus or via web-conferencing services when appropriate.

Work will be conducted during Algonquin Collegeâs core business hours of 8:30 a.m. to 4:45 p.m.
EST and cannot exceed 7.25 hours per day.

TIMELINE
This incumbent will be required full-time, for a one-year contract with possibilities for annual
extensions through completion of the project deliverables. Extension option occurring on the
yearly anniversary date.

Advantages
1 year initial contract with an extension option occurring on the
yearly anniversary date..

Responsibilities
Key responsibilities include, but not limited to:

Acting as a lead SME on their assigned SIS module, the Business Analyst is responsible for having a thorough and complete understanding of their assigned module in order to facilitate all key responsibilities and duties, as well as supporting business areas in understanding the SIS functions.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Facilitate and participate in configuration workshops, module focused working groups, developing future state process maps, supporting (testing, data mapping, Integrations, interfaces, reports, etc.) activities
Leading ongoing reviews of business processes and developing future state process maps.
Develop functional specifications documents, updating configuration workbooks and collaborating working with other BAs, BSAs, SMEs and Vendor consultants.
Documenting and effectively communicating insights and plans to cross-functional team members and management.
Gathering critical information from meetings with various stakeholders and producing useful reports
Ensuring solutions meet business needs and requirements.
Performing config testing, user acceptance testing, integration testing and documenting test results.
Prioritizing initiatives based on business needs and requirements.
Developing training materials for end users
Facilitating training offerings for end users within the business area

Qualifications
A minimum of ten (10) yearsâ experience as a business analyst;
A Minimum 3-year post-secondary diploma (or equivalent);
Exceptional analytical and conceptual thinking skills;
Excellent documentation skills;
Significant, recent experience with ERP systems, cloud solutions, and transformative projects, including postsecondary student information systems;
Experience with Thesis Student Management preferred
Ability to engage/influence stakeholders and work closely with them to determine acceptable solutions;
Experience with one or more current industry standard back-office processes and process mapping;
Experience analyzing IT automation solutions combined with business process
improvement initiatives;
Competency in Microsoft applications including Word, Excel, PowerPoint, Visio,
SharePoint, and Outlook.
Hands-on experience developing process flow chart/diagram and documents;
Knowledge of data and process modelling;
Experience in change management;
Experience working in a post-secondary environment;
Experience training end users;
Knowledge of Agile and Waterfall methodology;
Excellent communicator, both orally and in writing and ability to describe problems
to others, to listen and to manage and influence stakeholders;
Experience with MS Project and integrated planning is an asset;
Salesforce experience an asset;
M20PM experience an asset.

Summary
An excellent opportunity for a long term contract with a precious Ottawa client

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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