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Hearing Instrument Specialist or Audiologist

2 months ago

Belleville, Canada WS Audiology Americas Full time

At WS Audiology, we provide innovative hearing aids and hearing health services. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

We are adding a Hearing Care Professional (Hearing Instrument Specialist or Audiologist) to support one of our retail centres in Belleville, ON.

WSAudiology's Best-in-Class hearing centres provide exceptional customer service while helping members of our community in their hearing health journey. We rise above client expectations when providing hearing health diagnostics, patient counselling, and dispensing of the hearing aids.

What's in it for you?

  • Attractive compensation package with a strong variable compensation program
  • Benefits starting on your first day (including additional healthcare spending account)
  • RRSP program + employer matching
  • Educational Assistance and Health & Wellness programs
  • Mentorship and professional development opportunities
  • Eligibility into our Champions Club (ask us about this – we're excited to share)

What you will do:

  • Provide a high standard of care by proactively serving our clients from the first encounter to all future hearing needs (evaluations and diagnostic audiological tests)
  • Maintain an expertise in the selling, fitting and troubleshooting of current hearing aid technology 
  • Work with the front office staff to book both walk-in clients and incoming phone calls 
  • Follow both Operational and Quality Assurance guidelines

What we are looking for:

  • College Diploma from a recognized Hearing Instrument Specialist program or University Degree from a recognized Audiology program or equivalent
  • Current registration in good standing with regulatory college or provincially recognized licensing body is required
  • Minimum 1 year of diagnostic/dispensing experience (not applicable for initial practice registrants e.g., students)
  • Current knowledge of hearing health care products and services
  • Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
  • Travel may be required to support clients

WSAudiology is is dedicated to equitable and inclusive employment procedures, and we actively invite applications from individuals with disabilities. We are ready to provide accommodations upon request for candidates participating in every stage of our selection process.