Current jobs related to Customer Success Representative, Part-time - Toronto - Financeit

  • Customer Success Specialist

    1 month ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About Zedd Customer Solutions Zedd Customer Solutions is a leading provider of customer-centric solutions, empowering businesses to achieve success through exceptional service and support. Job Description Inside Sales Representative We are seeking a highly motivated and results-oriented Inside Sales Representative to join our dynamic team. In this role,...

  • Customer Service Representative

    4 months ago

    Toronto, Canada Leane Ashby-Besky - Desjardins Insurance Agent Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Toronto (Beach) **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team in-office (front-desk) for the role of Customer Service Representative at our boutique agency in the Toronto Beach neighbourhood....

  • Customer Success Representative

    3 months ago

    Toronto, Canada Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Customer Success Representative

    3 months ago

    Toronto, Canada NurseAchieve Full time

    **Customer Success Representative** **OVERVIEW** NurseAchieve is a leading provider of software products that support nursing schools. We provide preparatory courses through a combination of clinical excellence and technology leadership that enables a personalized curriculum approach that benefits all our students. We help nursing schools and their...

  • Customer Success Representative

    3 months ago

    Toronto, Canada NurseAchieve Full time

    **Customer Success Representative** **OVERVIEW** NurseAchieve is a leading provider of software products that support nursing schools. We provide preparatory courses through a combination of clinical excellence and technology leadership that enables a personalized curriculum approach that benefits all our students. We help nursing schools and their...

  • Part-time Customer Success Representative, Bilingual French

    3 months ago

    Toronto, Canada Financeit Full time

    Who we are: Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. We are small enough that you can make an impact...

  • Part-time Customer Service Representative

    4 months ago

    Toronto, Canada Cowie Capital Partners Inc. Full time

    **Are you looking to be part of a growing dynamic team?** Self Stor is a GTA-based self storage provider founded in 1996. The **Part Time** Customer Service Representative is responsible for assisting customers on the weekends at our Etobicoke (55 Kelfield St) storage location. The regular shift hours are **Saturday 9am to 5pm **and **Sunday 11am to...

  • Customer Success Representative

    4 months ago

    Toronto, Canada Teranet Full time

    Who We Are Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and...

  • Customer Success Representative

    3 weeks ago

    Toronto, Ontario, Canada Ataccama Full time

    About the Role:We are seeking a highly skilled and experienced Customer Success Representative to join our team at Ataccama. As a trusted advisor to our customers, you will play a critical role in helping them gain value from our data quality/governance/MDM platform, drive retention, adoption, and growth, and secure customer advocacy.Key Responsibilities:Act...

  • Customer Success Representative

    3 weeks ago

    Toronto, Ontario, Canada Ataccama Full time

    About the Role:We are seeking a highly skilled and experienced Customer Success Representative to join our team at Ataccama. As a trusted advisor to our customers, you will play a critical role in helping them gain value from our data quality/governance/MDM platform, drive retention, adoption, and growth, and secure customer advocacy.Key Responsibilities:Act...

  • Part-time Customer Service Representative

    4 months ago

    Toronto, Canada Self Stor (Cowie Capital Partners Inc.) Full time

    **Are you looking to be part of a growing dynamic team?** Self Stor is a GTA-based self storage provider founded in 1996. The **Part Time** Customer Service Representative is responsible for assisting customers on the weekends at our Mississauga storage location. The regular shift hours are **Saturday 9am to 5pm **and **Sunday 11am to 4pm**. **Position...

  • Sales and Customer Engagement Representative

    3 weeks ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    **Job Summary:**Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and providing exceptional customer service.**Key Responsibilities:**Make and receive...

  • Sales and Customer Engagement Representative

    3 weeks ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    **Job Summary:**Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and providing exceptional customer service.**Key Responsibilities:**Make and receive...

  • Customer Service Representative

    4 months ago

    Toronto, Canada U-Haul Full time

    **Customer Service Representative (Part time)-4**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring...

  • Customer Success Representative

    4 months ago

    Toronto, Canada RamSoft Full time

    **What are we looking for?** Through over 25 years of innovation in radiology software and SaaS solutions, RamSoft has provided several award-winning solutions to healthcare providers around the world. With state-of-art software and services, we are uniquely positioned to help Hospitals, Clinics and Physicians to deliver effective patient care. We love to...

  • Strategic Customer Success Manager

    4 weeks ago

    Old Toronto, Canada ACCS - ARES Customer Care Solutions GmbH Full time

    The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...

  • Strategic Customer Success Manager

    3 weeks ago

    Old Toronto, Canada ACCS - ARES Customer Care Solutions GmbH Full time

    The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...

  • Customer Success Representative

    4 months ago

    Toronto, Canada Longbow Advantage Full time

    **Customer Success Representative** **_ Longbow Advantage_** is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus® Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies. We take a holistic approach to warehousing strategy,...

  • Customer Success Representative

    3 weeks ago

    Toronto, Ontario, Canada beBee Professionals Full time

    Job Summary:BeBee Professionals is seeking a highly skilled Virtual Customer Success Associate to provide exceptional customer service to our clients.Key Responsibilities:Provide technical support and troubleshooting to customersResolve customer inquiries in a timely and professional mannerWork independently and as part of a team to ensure customer...

  • Customer Success Representative

    4 weeks ago

    Toronto, Ontario, Canada beBee Professionals Full time

    Job Summary:BeBee Professionals is seeking a highly skilled Virtual Customer Success Associate to provide exceptional customer service to our clients.Key Responsibilities:Provide technical support and troubleshooting to customersResolve customer inquiries in a timely and professional mannerWork independently and as part of a team to ensure customer...

Customer Success Representative, Part-time

3 months ago

Toronto, Canada Financeit Part time

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren't just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you'll join us.

About the role:

We are looking for an enthusiastic and self-motivated part-time Customer Success Representative to join the Financeit team. As a Customer Success Representative, you will be the go-to person to help answer questions, troubleshoot problems, and provide a great experience for our Partners and Borrowers. You'll also oversee and coordinate loan payments.

What you'll do:

  • Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email.
  • Respond to all inquiries promptly and maintain detailed notes and customer information.
  • Post, reconcile, and balance daily financial transactions related to loan payments and reversals.
  • Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations.
  • Understand all the ins and outs of Financeit's services and products.
  • Identify opportunities to improve overall customer service experience.
  • Be an internal champion and voice for our Partners/Borrowers.
  • Work on other special projects to improve the customer experience.

Requirements

  • Proven track record with client relationship management.
  • Previous payment processing experience (cheque and cash handling) would be an asset.
  • Ability to multitask and meet deadlines.
  • Customer centric and positive attitude.
  • Efficient and likes to tackle problems with resolve to see them through to completion.
  • Excellent oral and written communication skills.
  • Fluency in French is considered an asset.
  • Proficiency in MS Office.
  • Flexible work schedule, evenings, and weekend shifts.
  • Availability to work at least 21 hrs/week, and between 10:00 AM to 6:00 PM on Saturdays.

Benefits

Winner of Canada's Most Admired Corporate Culture in 2021 and 2023, we offer more than just the basics. Take advantage of:

  • An award-winning culture with a collaborative & inclusive team.
  • Competitive pay and performance based bonus.
  • Committed to flexible work arrangements, offering hybrid workplace options.
  • In office massage, meditation & workout sessions.
  • Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
  • Career learning and development programs.

Next Steps:

If what you just read excites you, we'd like to hear from you Please submit your application and we'll contact you if you become selected for a phone interview.

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.