Field Team Manager
3 weeks ago
Position: Field Team Manager
Schedule: Full Time, including a rotating schedule of mornings/evenings and some weekends
Location: Edmonton, AB
Compensation: $50,000/year + $10,000 in bonus potential
The Field Team Manager will be responsible for leading the team in the field, as well as assisting with operations duties in the office. This position will split their time 20% in the field and 80% in the office.
Field Duties (20%):
Lead by example in the field - achieve target KPIs set out for truck team members while ensuring high-quality execution of company policies and procedures
Monitor and ensure successful execution of dump and diversion targets
Drive and continuously develop a positive culture among the field staff
Oversee training and help to develop employee's professional skills in areas such as sales, marketing, customer service, profitability, and safety
Office Duties (80%):
Oversee day to day operations
Assist with the creation of the daily/weekly schedule
Actively manage the team to help them achieve their target KPIS
Complete end of day paperwork
Monitor customer satisfaction, proactively addressing any issues that arise
Requirements:
Experience leading and motivating teams to achieve exceptional customer experiences
Active & Energetic - enjoys physical work and motivated to lead the team to success in the field
Strong desire to help others excel and meet weekly goals
Valid driver's license & clean driving record
Leadership experience in a relevant field (such as sales, marketing, administration, operations or human resources)
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