Customer Service Administrator

Found in: beBee S CA - 2 weeks ago


Slemon Park, Canada Standard Aero Full time

Nature & Scope of Position

This position will require the individual to maintain a department culture that focuses on fostering positive relationships with co-workers and supporting departments without exception. Maintain the integrity of the Company's reputation by assuring the requests of the department are executed in a timely fashion while maintaining the Company's best interest and financial goals.

Accountabilities

  • Prepare and review reports for Customer Service Managers
  • Prepare detailed cost estimates, invoices and sales orders
  • Review information on estimates and invoices with Customer Service Managers
  • Provide assistance and support to Manager, Customer Services and Customer Service
  • Complete costing, cost transfers, and miscellaneous cost entries
  • Coordinate information with engine shop when necessary
  • Coordinate with other shops to request shop visits for warranty & calculate applicable pro-rata credits on estimates and invoices
  • Prepare warranty claim sheets and submission of claims to P&WC through SAP system, and liaison with P&WC rep on an ongoing basis
  • Forward necessary entries to the accounting department
  • Answer incoming calls and provide front line support
  • Perform all other duties as required to ensure departmental efficiencies
  • Monitor warranty payments from P&WC
  • Model behaviors consistent with good quality, health and safety, and environmental management practices.

Qualifications

  • Minimum grade 12 with related post-secondary education or equivalent work experience
  • Work experience in Accounting, Sales, Customer Service or a related field.
  • Ability to multitask and shift roles as required
  • Strong mathematical skills
  • Excellent interpersonal communication skills
  • Strong technical learning ability
  • Industry knowledge would be considered an asset
  • Familiarity with Windows and Microsoft Office
  • Ability to work flexible hours with occasional overtime
  • Self-motivated

Working Environment:

  • An individual in this capacity must be aware of that the position will involve:
    • Working in an office setting, spending extended periods of time sitting at a computer
    • Must be willing to walk to various areas throughout the facility as well as carting parts to various departments of which safety shoes would be required.
    • There will be no requirement to wear personal protective equipment (PPE) on a regular basis, unless asked to work in an area where such a requirement exists.
    • Overtime may be required from time to time to ensure responsibilities are fulfilled.

Benefits that make life better:

  • Health and Dental benefits
  • Pension plan with 100% company match of 5%
  • Paid Time Off starting on day one
  • Bonus opportunities
  • Health- & Dependent Care Flexible Spending Accounts
  • Short- & Long-Term Disability
  • Life & AD&D Insurance
  • Learning & Training opportunities

Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

Inclusivity Is Our Standard

StandardAero offers equal employment opportunities for all. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.


  • Customer Service Administrator

    Found in: beBee jobs CA - 1 week ago


    Slemon Park, Canada Standard Aero Full time

    Nature & Scope of PositionThis position will require the individual to maintain a department culture that focuses on fostering positive relationships with co-workers and supporting departments without exception. Maintain the integrity of the Company's reputation by assuring the requests of the department are executed in a timely fashion while maintaining the...


  • Greenfield Park, Canada MoCA Cognition Full time

    MoCA Test Inc. is a leader in the field of cognitive assessment. Our cognitive screening tools result in early diagnoses and treatment plans to improve brain health and well-being. Our mission is fueled by our passionate belief that everyone deserves a memorable life. We have an exciting opportunity for a passionate, dynamic person with excellent...


  • Sherwood Park, Canada Park Mazda Full time

    If you've been in the restaurant service industry and find yourself out of work or wanting more, Park Mazda has an awesome career opportunity for you! If you are a positive, upbeat, customer-loving person that wants to get off their feet our Appointment Development Coordinator position is open for applicants. This is a career path for those individuals who...


  • Sherwood Park, Canada Landridge Homes Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for billing for services - Explain the type and cost of services offered - Issue receipts and other forms - Maintain records and statistics **Work...


  • Sherwood Park, Canada Total framing Solution Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for billing for services - Arrange for refunds and credits - Explain the type and cost of services offered - Issue receipts and other forms -...


  • Sherwood Park, Canada Malina Ukrainian Bakery Full time

    Prepare and serve coffee and tea drinks that meet quality standards - Properly handle and maintain all equipment - Respond to orders, questions, concerns, and complaints in a polite and efficient manner - Accurately handle cash and credit card payments, following appropriate cash-handling procedures - Serve customers quickly and efficiently - Demonstrate a...

  • customer service agent

    Found in: Talent CA 2 C2 - 6 days ago


    Sherwood Park, Canada Total Construction Solutions Inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for billing for servicesArrange for refunds and creditsExplain the type and cost of services offeredIssue receipts and other formsMaintain records and statisticsOrder office...


  • Sherwood Park, Canada Southern Cross Industries Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Advise clients on advertising or sales promotion strategies - Answer written and oral inquiries - Address customers' complaints or concerns - Arrange for billing for services - Arrange for refunds and credits - Issue receipts and other forms - Maintain records...

  • customer service cashier

    Found in: Talent CA 2 C2 - 1 week ago


    Sherwood Park, Canada The UPS Store Full time

    Education: No degree, certificate or diplomaExperience: Will trainTasksOperate cash registerProcess money, cheques and credit/debit card paymentsScan itemsReceive payment for goods or servicesStock shelves and clean counter areaGreet customersWrap or place merchandise in bagsWork conditions and physical capabilitiesFast-paced environmentWork under...


  • Greenfield Park, Canada The Home Depot Canada Full time

    Our Associates provide fast, friendly service to a diverse customer base by actively seeking out customers to assess their needs and provide assistance. Associates will greet and engage customers, advise, and recommend appropriate products, process transactions, and create a positive shopping experience for the customer. **Working in our stores: Your duties...

  • customer service cashier

    Found in: Talent CA 2 C2 - 6 days ago


    Sherwood Park, Canada The UPS Store Full time

    Education: Expérience: EducationNo degree, certificate or diplomaTasksOperate cash registerProcess money, cheques and credit/debit card paymentsScan itemsReceive payment for goods or servicesStock shelves and clean counter areaGreet customersWrap or place merchandise in bagsWork conditions and physical capabilitiesFast-paced environmentWork under...


  • Sherwood Park, Canada Dandy Oil Products Ltd. Full time

    **Job description** We are looking for another full time employee to join the Dandy team! The position available is a full time fuel dispatcher working a 4 on 4 off Day shift. - experience in dispatching is a great asset - you can handle stressful situations and are a great problem solver - you enjoy giving great customer service - you love working with a...

  • Sales Administrator

    22 hours ago


    Sherwood Park, Canada Blackstone Industrial Services Inc Full time

    Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering...

  • Sales Administrator

    4 days ago


    Sherwood Park, Canada Caron Transportation Systems Full time

    We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 5 years in row. At Caron, our employees understand...

  • Customer Service

    4 days ago


    Sherwood Park, Canada Wow! Factor Desserts Full time

    **WOW! FACTOR DESSERTS HAS BEEN PRODUCING DECADENT DESSERTS FOR 39 YEARS** and yet most people are unaware that our products are made right here in **Canada!** We employ over 80 people nationwide, and we are all about sustainability, natural ingredients, and supporting our community. **Duties**: - Receive and process customer orders accurately and...

  • Rental Administrator

    21 hours ago


    Emerald Park, Canada Westcon Equipment & Rentals Ltd. Full time

    The Rental Administrator is directly responsible for renting equipment, preparing rental contracts, obtaining customer signatures, payment, and other information as required. You will explain rental fees and provide information about rented items, such as the operation of and descriptions of such items. You will answer telephone inquiries and receive orders...


  • Sherwood Park, Canada Westana Equipment Leasing Full time

    Job Overview Duties - Review and analyze lease agreements to ensure accuracy and compliance - Maintain lease database and update records as necessary - Assist in negotiating lease terms and conditions with clients - Handle lease inquiries regarding lease requirements, payments payments, and other related matters - Collaborate with the documents and...


  • Sherwood Park, Canada Revolution Fire Protection Ltd. Full time

    **A locally owned fire protection company is currently seeking a full time Administrative Assistant to join their team.** **Responsibilities**: - Provide administrative support to team members - Client communication including job scheduling and logistics - Data entry of reports - Keeping the office organized and supplies stocked - Reception duties as...

  • Pod Administrator

    4 days ago


    Sherwood Park, Canada Caron Transportation Systems Full time

    We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 5 years in row. We are looking for a **POD...


  • Sherwood Park, Canada Dan's Automotive Full time

    Responsibilities: - Greet customers and provide excellent customer service in person and on the phone - Listen to customer concerns and accurately document them - Schedule service appointments - Prepare accurate estimates for repairs and communicate them to customer - Complete detailed, clear and concise work orders - Coordinate with technicians to ensure...