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Assistant Branch Operations Manager

2 months ago

PointeClaire, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the opportunity?
RBC Dominion Securities is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Pointe-Claire branch. You will fulfil a leadership role by providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory teams. In addition to managing client account activities and ensuring compliance standards are met, you will also help supervise branch staff, liaise with internal departments, provide software and process-related training, and help manage the branch facilities and equipment.

What will you do?

  • Help implement the Branch Director's directives and ensure the branch is efficiently and effectively managed
  • Help manage the daily administrative operations of the branch, including the approval of incoming and outgoing daily transactions
  • Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff
  • Ensure compliance and internal control requirements are met
  • Verify and approve outgoing assets, cheques, and bank wires
  • Verify and action requests submitted by sales support staff through the internal workflow business application system
  • Verify documentation and approve account openings

What do you need to succeed?

Must-have

  • Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs
  • Completion of the Canadian Securities Course (CSC) and the Conduct and Practices Handbook Course (CPH), preferably already approved with CIRO
  • Meticulous attention to detail and strong organizational skills
  • Ability to work efficiently, multi-task, and maintain professionalism in a high-pressure environment
  • Knowledge of the firm's operations, policies, and procedures regarding client accounts, including internal controls

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • High level of autonomy

Job Skills

Additional Job Details

Address:

755 BOUL ST JEAN:POINTE-CLAIRE

City:

POINTE-CLAIRE

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-09-04

Application Deadline:

2024-09-30

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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