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Senior Manager, I&IT Solutions

3 months ago

North York, Canada Ombudsman Ontario Full time
NOTE: Effective April 1, 2024, the salary range for this position is $105,307 to $148,429 per year.

Are you a strong leader with experience developing high performance teams, technical expertise and proven experience in agile software development and digital transformation? If so, consider this opportunity to lead the transformation, implementation, maintenance, and enhancement of information systems that support the Ministry of Children, Community and Social Services (MCCSS).

About the Branch

Social Assistance I&IT Solutions (SAIS) @ MCCSS: At SAIS, we are dedicated to harnessing emerging technologies to improve access to essential services for those in need. Collaborate with a team committed to innovation and driving positive change in social assistance programs.

About the Opportunity

The SAIS branch is looking for an innovative leader with strong critical thinking and communication skills. This position will play a key role providing senior leadership for a portfolio responsible for concurrent major and specialized business solutions delivery, including business solutions, infrastructure, project/portfolio/program management, architecture, and information management.

Please note: Attendance at the North York office (5700 Yonge Street) will be required in alignment with the Ontario Public Services' current hybrid work model.

Why Join Us?

This opportunity is ideal for an individual who is looking to build leadership depth and maturity on a high performing team while promoting an energetic and innovative workplace, strong and effective business and stakeholder partnerships, clear communications characterized by transparency and trust, team cohesion and professionalism, and a relentless focus on results.

If you're a visionary leader with a drive for innovation and a commitment to social impact, we invite you to join us in making a difference.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:The Ontario Public Service (OPS) is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

The OPS invites all interested individuals to apply. As an organization that promotes equity and diversity, the OPS encourages applications from Indigenous, Black, racialized individuals, and persons with disabilities.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.

Visit the OPS Anti-Racism Policy, the Diversity and Inclusion Blueprint, and the Multi-Year Accessibility Plan to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.

What can I expect to do in this role?Create the Work Environment
In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.

Deliver on Business Goals and Priorities
Your leadership will be crucial in guiding the team towards the achievement it's business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry. You will contribute to the achievement of team goals by:

• Strategic IT and business planning: Leading the development and management of IT/business strategies and resource allocation, addressing client issues and enhancing stakeholder relations.

• Stakeholder and client partnership: Develop partnerships and provide strategic IT advice to support stakeholder and client business objectives.

• Portfolio management framework development: Establish and manage a framework to optimize investments in projects and initiatives, ensuring strategic alignment and effective resource utilization.

• Financial and strategic oversight: Manage financial priorities within the IT portfolio, offering expert advice to optimize investments and improve processes.

• HR management and organizational development: Direct HR activities including recruitment, talent management, and succession planning to strengthen organizational capacity

• Collaborating with stakeholders: Work closely with stakeholders to align IT strategies with organizational goals, promoting integrated IT support across the portfolio.

How do I qualify?Strategic leadership skills• Exhibiting proven experience in developing sound and innovative programs and managing issues effectively.
• Demonstrating success in championing the delivery of better, faster, and cheaper digital services.
• Succeeding in promoting equitable practices that integrate diversity and inclusion, thereby supporting employee engagement.
• Experiencing motivation and inspiration of staff to achieve results in a rapidly changing environment.
• Showing strong problem-solving skills with proven decision-making and creative problem-solving capabilities.

Relationship management and communications skills• Exhibiting superior written, oral, and interpersonal skills, influencing, and negotiating with partners and stakeholders to find collaborative solutions to complex issues.
• Demonstrating stakeholder management skills with the ability to establish and maintain trustful relationships with senior management, clients, and partners.
• Effectively managing expectations and anticipating and resolving major obstacles and conflicts.
• Being a people-focused leader who brings out the best in teams and champions change.

Technical expertise• Demonstrating project management principles and methodologies to oversee and guide the delivery of mandates and strategies effectively.
• Demonstrating deep knowledge of principles, best practices, trends, and issues in contemporary I&IT business solutions design and development. Managing multi-disciplinary digital approaches to integrate I&IT planning and projects, assure results, and provide expertise for client solutions and decision-making.
• Demonstrating knowledge of applicable I&IT standards, strategies, performance measures, and new trends such as cloud, digital, and agile methodologies. Directing and overseeing all aspects of business solutions provided by the portfolio and ensuring their technical integrity.
• Demonstrating an innate desire to simplify technology solutions for more effective and efficient application lifecycle management.