Reception|Part-time| CORE Entertainment

1 month ago


Hamilton, Canada teamworkonline Full time

Overview

Represents FirstOntario Concert Hall as initial contact for prospective clients and the general public both on the phone and in person. Receptionist will also assist guests with event information and/or route necessary calls to appropriate personnel. Responsible for stage door/mail run.

This role will pay an hourly wage of $16.08.

Responsibilities

  • Assist with guest or client questions as needed
    Create and distribute weekly/monthly schedule for surrounding community from Event Booking software
    Log incoming checks
    File pay checks/distribute on payday
    Manage lost and found
    Collect, distribute and log employment applications
    Create directional signage for events
    Maintain booking confirmation binder
    Perform filing or other office related work
    Collects and input all Guest Services availability sheets
    Courteously receive, screen and direct all in-bound calls, emails, and visitors to FirstOntario Concert Hall.
    Maintain a professional image and demeanor with all employees, management, executives and visitors at all times.
    Responsible for signing guests in/out and issuing guest badges.
    Submit weekly timesheets for payroll
    Adhere to company policies and proceduresMaintain a high level of confidentiality in all interactions
    Other duties as assigned

Qualifications

High School diploma or College diploma preferred
Minimum of 2 years’ experience in office reception or a similar field
The successful candidate will be a strong communicator with strong interpersonal and team skills.
Ability to work independently and remain flexible in role
Ability to work in a high pressure, fast paced environment
Ability to multi task
Exceptional customer service skills—outgoing and friendly personality required
General knowledge of Microsoft Word, Excel and Outlook



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