Senior Director Sales Service RevOps Solutions

3 weeks ago

Toronto, Canada Decision Foundry Full time

Welcome to Decision Foundry

We are both a high-growth startup and one of the longest-tenured Salesforce Marketing Cloud Implementation Partners in the ecosystem. Forged from a 19-year-old web analytics company, Decision Foundry is the leader in Salesforce intelligence solutions.

We win as an organization through our core tenets. They include:

· One Team. One Theme.

· We sign it. We deliver it.

· Be Accountable and Expect Accountability.

· Raise Your Hand or Be Willing to Extend it

Job Overview

In this role, you will help to bridge the client's business strategy to the business outcome by providing the clear connection that reporting provides accountability. You will work with the client to develop an analytics strategy to match their business needs, taking into consideration their unique data assets and tools and the long-term efficacy of the solution. You will guide engineers and analysts to execute on the data strategies you developed with the client, but you wouldn't be afraid to get into the weeds and create a model revenue operations architecture or an ERD in a pinch.

Responsibilities

Work with internal sales, external sales, channel partners and Decision Foundry leadership in leading pre-sales conversations and solutions

Help clients to identify key metrics to support business goals, and how to gather the data supporting those metrics

Gather requirements from client regarding the technical and analytical aspects of their data needs

Have deep technical skills to be able to explain tool capabilities and dig into the specific functions of tools, as well as its interoperability across technical, Revenue Operations and adtech systems

Provide requirements for marketing and data technology architecture to technical engineers or analysts for them build data pipelines and customer journeys

Based on experiences in developing strategies, develop best practices and processes for metrics, data management, and/or data visualization where possible

Be able to manage direct and indirect reports as needed, working in a matrixed global organization

Percentage of work

25% - Direct client interaction, gathering requirements, communicating progress, and providing deliverables

25% - Data strategy development - spend time identifying appropriate metrics, data architecture and data sources to attain the business objectives

25% - Direct Decision Foundry pre-sales engagements to steer opportunities for reporting & insights projects leveraging Salesforce reporting tools within the Marketing Cloud

15% - Provide thought leadership to be used to create additional conversation around reporting best practices

10% - Identify growth opportunities for personal and professional development

Requirements

  • Minimum of seven years of business experience in analytics, revenue operations, consulting and/or enterprise software experience is required, including demonstrated ability of stakeholder management.
  • Excellent written and verbal skills. Strong interpersonal and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
  • Eligible to work in the United States or Canada without sponsorship.
  • Demonstrated knowledge of the Sales & Service / Revenue Operations ecosystem.
  • Several Salesforce certifications.

Benefits

  • Competitive Benefits including Medical, Dental, and Retirement.
  • Base Salary Range of $125,000 CAD to $150,000 CAD.

    Decision Foundry is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges. Please contact us to request an accommodation.

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