Customer Service Clerk

2 weeks ago

Edmonton, Canada CNIB Foundation Full time
Customer Service Clerk

Full Time, Temporary: 8 weeks (Canada Summer Jobs)

Edmonton, AB

Reports to: Coach, SmartLife & Accessible Technology Programs

Join us in our mission to change what it is to be blind in Canada.

Founded in 1918, CNIB is one of Canada's oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today.

We're looking for a mission-driven Customer Service Clerk who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.

Your Impact at CNIB
  • Welcoming and greeting people entering the SmartLife Centre.
  • Assists with SmartLife Center daily consumer transactions such as answering consumer inquiries, scheduling, and managing consumer consultations for SmartLife Solutions.
  • Assists with processing consumer payment transactions through CNIB's Point-of-Sale System, triaging and aiding in troubleshooting defective products with consumers.
  • Support managing inventory, re-ordering, stock, and fulfilling customer orders.
  • Assists with in-person and virtual product demonstrations for high and low-tech SmartLife products.
  • Assists customers with completing transactions inperson, online and over the phone.
  • Support with processing orders and collecting payments for client's accessing products through external funding sources.
  • Provide information to clients, customers, and members of the general public about CNIB products and services.

Requirements

Who you are:

Education and Certifications

  • Degree or diploma in related field, or equivalent work experience.

Experience and Qualifications

  • Experience working with the general public.
  • Proficiency working with Microsoft Office suite, including Office 365 online collaboration tools.
  • Must be able to provide a clear criminal record check.
  • Ability to achieve or adjust goals and behaviours when expected or unexpected change occurs, by planning, staying focused, persisting, and overcoming setbacks.
  • Ability to contribute and support others to achieve a common goal.
  • Excellent oral and written communication skills.
  • Ability to use digital technology and tools to find, manage, apply, create, and share information and content.
  • Strong problem identification and problem-solving skills.
  • Personal or professional experience relating to blindness and sight loss is considered an asset.
  • Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.
Eligibility

This position is funded through Canada Summer Jobs. To be eligible to participate in the Canada Summer Jobs initiative, individuals must:

  • Be between 15 and 30 years of age at the start of the employment.
  • Be a Canadian citizens, permanent resident, or person who has been granted refugee status in Canada under the Immigration and Refugee Protection Act.
  • Be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. International students are not eligible participants. Recent immigrants are eligible if they are Canadian citizens or permanent residents.

Benefits

Be Part of Our Mission

If this sounds like the role for you, please visit our website to submit an application.

Closing date: May 21, 2024

Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.

Working Together for Change

Our diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Learn more about our mission here.

  • Customer Service Sales Clerk

    2 months ago

    Edmonton, Canada ShiftGrit Psychology & Counselling Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work site environment**: - Non-smoking - Air conditioned **Work setting**: - Business office **Tasks**: - Conduct sales transactions through Internet-based electronic commerce - Administrative and office activities - Train...

  • Customer Service Sales Clerk

    5 days ago

    Edmonton, Canada ShiftGrit Psychology & Counselling Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work site environment**: - Non-smoking - Air conditioned **Work setting**: - Business office **Tasks**: - Conduct sales transactions through Internet-based electronic commerce - Administrative and office activities - Train...

  • Customer Service Clerk

    2 weeks ago

    Edmonton, Canada CNIB Foundation Full time

    **Customer Service Clerk**: **Full Time, Temporary: 8 weeks (Canada Summer Jobs)** **Edmonton, AB** **Reports to: Coach, SmartLife & Accessible Technology Programs** **Join us in our mission to change what it is to be blind in Canada.** Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will...

  • Customer Service Agent

    2 months ago

    Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...

  • Customer Service Agent

    2 months ago

    Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers, as well as a supporting, caring and positive environment for our employees. **Working as a Customer Service Agent, you will**: - require Collections experience - Provide exceptional customer service...

  • Customer Service Clerk

    2 weeks ago

    Edmonton, Canada CNIB Foundation Full time

    Customer Service Clerk Full Time, Temporary: 8 weeks (Canada Summer Jobs)Edmonton, ABReports to: Coach, SmartLife & Accessible Technology Programs Join us in our mission to change what it is to be blind in Canada. Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the...

  • Customer Service Clerk

    4 weeks ago

    Edmonton, Canada CNIB Foundation Full time

    Customer Service Clerk Full Time, Temporary: 8 weeks (Canada Summer Jobs)Edmonton, ABReports to: Coach, SmartLife & Accessible Technology Programs Join us in our mission to change what it is to be blind in Canada. Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the...

  • Payroll Clerk

    7 days ago

    Edmonton, Canada Edmonton Residential Aide Placement Service Full time

    PAYROLL CLERK Key Attributes: - Excellent English communication skills - Courteous phone manner - Well organized - Detail oriented - Analytical thinking - Willing to learn Position Summary This full time position requires a friendly and patient individual to provide a high level of service. Basic payroll using SAGE 50. bank reconciliation, ROE, T4 and...

  • Payroll Clerk

    3 weeks ago

    Edmonton, Canada Edmonton Residential Aide Placement Service Full time

    PAYROLL CLERK Key Attributes: - Excellent English communication skills - Courteous phone manner - Well organized - Detail oriented - Analytical thinking - Willing to learn Position Summary This full time position requires a friendly and patient individual to provide a high level of service. Basic payroll using SAGE 50. bank reconciliation, ROE, T4 and...

  • Payroll Clerk

    6 days ago

    Edmonton, Canada Edmonton Residential Aide Placement Service Full time

    PAYROLL CLERK Key Attributes: - Excellent English communication skills - Courteous phone manner - Well organized - Detail oriented - Analytical thinking - Willing to learn Position Summary This full time position requires a friendly and patient individual to provide a high level of service. Basic payroll using SAGE 50. bank reconciliation, ROE, T4 and...

  • Payroll Clerk

    2 weeks ago

    Edmonton, Canada Edmonton Residential Aide Placement Service Full time

    PAYROLL CLERK Key Attributes: - Excellent English communication skills - Courteous phone manner - Well organized - Detail oriented - Analytical thinking - Willing to learn Position Summary This full time position requires a friendly and patient individual to provide a high level of service. Basic payroll using SAGE 50. bank reconciliation, ROE, T4 and...

  • Payroll Clerk

    2 weeks ago

    Edmonton, Canada Edmonton Residential Aide Placement Service Full time

    ENTRY LEVEL PAYROLL CLERK Key Attributes: - Excellent English communication skills - Courteous phone manner - Well organized - Detail oriented - Analytical thinking - Willing to learn Position Summary This full time position requires a friendly and patient individual to provide a high level of service. Basic payroll using SAGE 50. bank reconciliation,...

  • Payroll Clerk

    3 weeks ago

    Edmonton, Canada Edmonton Residential Aide Placement Service Full time

    PAYROLL CLERK Key Attributes: - Excellent English communication skills - Courteous phone manner - Well organized - Detail oriented - Analytical thinking - Willing to learn Position Summary This full time position requires a friendly and patient individual to provide a high level of service. Basic payroll using SAGE 50. bank reconciliation, ROE, T4 and...

  • Accounting Clerk

    2 months ago

    Edmonton, Canada AAA Striping & Seal Coating Service Full time

    AAA Striping & Seal Coating Service is an established pavement marking company that has been providing quality service in Western Canada for over 40 years. Through the commitment, and care of our team, we aim to provide the best service in our industry. If you are someone who cares about doing things right, and being a part of a team dedicated to being great...

  • Customer Care Representative

    2 months ago

    Edmonton, Canada Epiroc Customer Center Full time

    _**Customer Care Representative - Edmonton, AB**_ **RESPONSIBILITIES**: Provide commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...

  • Customer Care Lead

    2 months ago

    Edmonton, Canada Epiroc Customer Center Full time

    _**Customer Care Lead - Edmonton, AB**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...

  • Customer Records Processor

    2 weeks ago

    Edmonton, Canada WCB Alberta Full time

    Careers - WCB Alberta Job Title: Customer Records Processor (Image Clerk) **Job Type**: Temporary Long Term (Fixed Term) / Full time Job Category: Customer Records Job Location: Edmonton, Alberta - Customer Records Processors (Image Clerks)_ - Operations & Innovation_ - Edmonton, Alberta_ - Temporary, Long-Term, Full-Time_ - Do you _ - aim to be a part...

  • Customer Service Clerk- Napa 188

    2 weeks ago

    Edmonton, Canada UAP Inc. Full time

    Company Description **Be part of a community of authentic, proud and trusted people.** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...

  • Customer Service Clerk- Napa 188

    5 days ago

    Edmonton, Canada UAP Inc. Full time

    Company Description **Be part of a community of authentic, proud and trusted people.** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...

  • Office Services Clerk

    2 months ago

    Edmonton, Canada Field Law Full time

    Location: - Edmonton - Closing Date: - Practice Area: Our Edmonton office has an immediate opening for an Office Services Clerk. As a member of the Office Services department, you will provide operations functions in areas within a law office environment. The Office Services Clerk plays an essential role in assisting all members of the firm in their...