Customer Support Representative
6 days ago
Do you believe that all it takes is a little communication and a smile to solve most problems?
Are you passionate about introducing solutions to clients they haven't even been aware of?
Are you ready to grow your career and work for a company that you believe in?
Three times yes? Then we need to meet you
We are looking for a Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Customer Support Representative, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion. Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up.
What You Will Accomplish Every Day:
- Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
- Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
- Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
- Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline
- Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
- Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
- Ensure that all standard operating procedures are successfully executed and maintained by all team members on the client account team
What You Bring to the Role:
- Bachelor's degree from accredited college or university
- 2-4 years of experience working in the business-sphere in a client-facing role
- Team player able to work effectively and collaboratively to meet goals and client deadlines
- Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly
- Thrive in a fast-paced, entrepreneurial environment
- Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team
#LI-Onsite
Powered by JazzHR
12OF3hSjoR
-
Customer Support Representative
2 weeks ago
Oakville, Ontario, Canada Coloplast AS Full timeJob Title: Inside Sales Representative - Neck Stoma Care Products Summary: Provide exceptional customer service, manage sales leads, and coordinate order process flow for neck stoma care products. Company Overview Atos Medical is a global leader in laryngectomy care and tracheostomy products. Our mission is to improve the lives of people living with a neck...
-
Customer Support Representative
3 weeks ago
Oakville, Ontario, Canada Coloplast AS Full timeJob Title: Customer Service Representative Company Overview: Atos Medical is a global leader in laryngectomy care and tracheostomy products. We are passionate about making life easier for people living with a neck stoma by providing personalized care and innovative solutions. Job Function Summary: We are seeking a highly skilled Customer Service...
-
Customer Support Representative
5 days ago
Oakville, Ontario, Canada Fine Sight Solutions Full timeWe are seeking a Customer Support Representative to provide exceptional customer service and support to a renowned client in the telecommunications industry. As a key member of our team, you will be responsible for delivering a superior client experience, maintaining brand standards, and upholding our core values. You will work closely with the Client...
-
Bilingual Customer Support Representative
3 weeks ago
Oakville, Ontario, Canada Coloplast AS Full timeJob Title: Customer Service Representative Company Overview: Atos Medical is a global leader in laryngectomy care and tracheostomy products. We are passionate about making life easier for people living with a neck stoma by providing personalized care and innovative solutions. Job Function Summary: We are seeking a highly skilled Customer Service...
-
Bilingual Customer Support Representative
2 weeks ago
Oakville, Ontario, Canada Coloplast AS Full time**Customer Service Representative** Provide exceptional customer service, manage sales leads, and coordinate order process flow for a leading medical device company. **Company Overview** Atos Medical is a global leader in laryngectomy care and tracheostomy products. Our mission is to improve the lives of people living with a neck stoma through...
-
Customer Service Representative
7 hours ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service RepresentativeBillyard Insurance Group is a leading insurance brokerage that is committed to providing exceptional customer service. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Responsibilities:Provide exceptional customer service to clients via phone, email, and...
-
Customer Service Representative
3 hours ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeCustomer Service RepresentativeBillyard Insurance Group is a leading insurance brokerage that is committed to providing exceptional customer service. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Responsibilities:Provide exceptional customer service to clients via phone, email, and...
-
Customer Care Representative
3 months ago
Oakville, Canada Beachcomber Hot Tubs Full time**Customer Care Representative** Are you passionate about people? Are you looking for an exciting career with great learning opportunities? If your answer is “Yes” Here is an opportunity to work as Customer Service Representative with a proud Canadian Employer with a dynamic corporate culture built on the foundation of trust, communication, and...
-
Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to customer inquiries regarding price, delivery, or...
-
Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to customer inquiries regarding price, delivery, or...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a highly skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to customer inquiries regarding price, delivery,...
-
Customer Service Representative
7 days ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a highly skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to customer inquiries regarding price, delivery,...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a highly skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to customer inquiries regarding price, delivery,...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a highly skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to customer inquiries regarding price, delivery,...
-
Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a skilled Customer Service Representative to join our team at IPEX. This role is based in our Oakville office and reports to the Customer Service Manager.The successful candidate will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.Key ResponsibilitiesRespond to customer...
-
Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a skilled Customer Service Representative to join our team at IPEX. This role is based in our Oakville office and reports to the Customer Service Manager.The successful candidate will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.Key ResponsibilitiesRespond to customer...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a highly skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to customer inquiries regarding orders, quotes,...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a highly skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries regarding orders, quotes, product information, and stock...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a highly skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to customer inquiries regarding orders, quotes,...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada Aliaxis Full timeWe are seeking a highly skilled Customer Service Representative to join our team at IPEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries regarding orders, quotes, product information, and stock...