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Senior Revenue Operations Analyst

2 months ago


Montréal, Canada Lightspeed Commerce Full time
Lightspeed is looking for a full-time Revenue Operations Analyst for our Global Revenue Operation Management Team. By analyzing and optimizing operational data, you'll accelerate and improve our ability to make decisions by ensuring we have access to timely and accurate information. If you love digging into the root causes of problems, finding patterns, and working with multiple teams, then this is the role for you. The Revenue Operations team is core to the success of our go-to-market functions.

Role

  • Gather requirements and translate business problems into structured quantitative problems
  • Build clear and insightful reports. Improve the Go-to-Market reports' reliability, accuracy, clarity and production time
  • Work with functional departments to draw business insights from the analytical output, derive business recommendations, and present them through compelling data stories and visualizations.
  • Ensure that the business processes in place enable accurate data integrity and put in place necessary corrective measures in a timely manner
  • Collaborate with our corporate data team to design accurate and relevant Go-to-market datasets, reports, dashboards, and analyses for operational and strategic initiatives
  • Synthesize findings and extract key messages for core stakeholders.
  • Work on ad hoc projects as assigned; such as assessment of new business activities or change of process

Experience

  • Strong business acumen and ability to translate business needs into data requirements
  • knowledge of Looker or other BI tools like Tableau or Power BI
  • Experience driving cross-functional outcomes, ideally with stakeholders as diverse as IT, IS, GTM Ops, Sales and Marketing
  • Distinctive analytical skills and passion for data with the ability to conduct data-driven analysis, turning it into actionable business insights, and experience building tools and dashboards
  • Experience working with Salesforce or other CRM systems
  • Bachelor's degree in, Finance, Business Technology Management, Statistics, Mathematics or any other related fields, Business analytics.

Skills

  • Ability to multitask
  • Great at understanding the business context
  • Willingness to learn new data systems.
  • Ability to take directions and communicate issues.
  • Ability to work independently
  • Great attention to data accuracy and integrity
  • You are self-motivated and detail-oriented
  • Ability to work in a fast-paced environment and embrace a rapidly changing environment with the ability to manage well through ambiguity and complexity
  • Strong analytical skills and organizational skills

Benefits

  • Join a growing team and help us move to the next level
  • Amazing benefits & perks, including equity for all Lightspeeders
  • Constant development of both your skill-set and business acumen with limitless growth opportunities
  • Lots of autonomy, flexible work culture
  • Innovation time to explore and learn at work
  • Shaping the company by joining cultural & technical committees
  • Tons of growth opportunities into technical or people management roles
  • Opportunity to join a fast-paced, high-growth company
  • Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story

…. And enjoy a range of benefits that will keep you happy, healthy and (not) hungry.

  • Lightspeed equity scheme (we are all owners).
  • Flexible paid time off and remote work policies.
  • Health insurance.
  • Contributions to your pension plan - RRSP.
  • Health and wellness benefit of $500 per year.
  • Paid leave and assistance for new parents.
  • Mental health online platform and counseling & coaching services.
  • Training opportunities to grow your skills and career
  • Volunteer day.
  • Fully stacked kitchen (hot and cold beverages, meals served)
  • Happy hours to build your relationships with colleagues after work

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who We Are

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.