Current jobs related to Customer Success Analyst - Toronto - YuJa Inc.
-
Customer Success Specialist
2 months ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout Zedd Customer Solutions Zedd Customer Solutions is a leading provider of customer-centric solutions, empowering businesses to achieve success through exceptional service and support. Job Description Inside Sales Representative We are seeking a highly motivated and results-oriented Inside Sales Representative to join our dynamic team. In this role,...
-
Customer Success Analyst
4 months ago
Toronto, Canada Club Coffee LP Full time**Client Success Analyst** The Client Success Analyst ensures the highest levels of service and experience possible for the Clients of Club Coffee/**ofi**. The Client Success Analyst is a dual responsibility role of both processing daily customer needs like orders or unexpected issues as well as creating and interpreting future looking trends of customer...
-
Analyst, Customer Success
4 months ago
Toronto, Canada Rogers Communications Full timeAre you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and...
-
Business Systems Analyst
4 months ago
Toronto, Canada Docebo Full timeAs a Business Systems Analyst on the Revenue Operations team, you will be responsible for using your knowledge of business processes to gather and evaluate user needs, ensuring the creation of comprehensive solutions that align with team and company objectives. This position requires a deep understanding of the overall Customer Success business model and...
-
Customer Success Analyst
5 months ago
Old Toronto, Canada Collage HR Full timeRole: Customer Success AnalystWork Location: North America (Remote)Travel Required: Some (infrequent)About KooltraKooltra, founded in Toronto in 2012 is an industry-disrupting fintech company that seeks to bring innovation to FX Markets. We provide a cloud-based platform that streamlines front, middle and back office workflows from client onboarding through...
-
Customer Success Analyst
5 months ago
Old Toronto, Canada Collage HR Full timeRole: Customer Success AnalystWork Location: North America (Remote)Travel Required: Some (infrequent)About KooltraKooltra, founded in Toronto in 2012 is an industry-disrupting fintech company that seeks to bring innovation to FX Markets. We provide a cloud-based platform that streamlines front, middle and back office workflows from client onboarding through...
-
Strategic Customer Success Manager
1 month ago
Old Toronto, Ontario, Canada ACCS - ARES Customer Care Solutions GmbH Full timeUnlock Customer Success with Our TeamWe're seeking a highly skilled Strategic Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success organization, you will be responsible for driving growth and retention across our customer base.Key Responsibilities:Develop and execute strategic plans to...
-
Strategic Customer Success Manager
1 month ago
Old Toronto, Ontario, Canada ACCS - ARES Customer Care Solutions GmbH Full timeUnlock Customer Success with Our TeamWe're seeking a highly skilled Strategic Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success organization, you will be responsible for driving growth and retention across our customer base.Key Responsibilities:Develop and execute strategic plans to...
-
Business Systems Analyst
1 month ago
Old Toronto, Ontario, Canada Docebo Full timeAs a Business Systems Analyst on the Revenue Operations team at Docebo, you will be responsible for leveraging your expertise in business processes to gather and evaluate user needs, ensuring the creation of comprehensive solutions that align with team and company objectives. This position requires a deep understanding of the overall Customer Success...
-
Business Systems Analyst
2 months ago
Old Toronto, Ontario, Canada Docebo Full timeAs a Business Systems Analyst on the Revenue Operations team at Docebo, you will be responsible for leveraging your expertise in business processes to gather and evaluate user needs, ensuring the creation of comprehensive solutions that align with team and company objectives. This position requires a deep understanding of the overall Customer Success...
-
Business Analyst, Customer Success
4 weeks ago
Old Toronto, Ontario, Canada Accoravillage Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our Customer Success team. As a Business Analyst, you will play a critical role in driving business growth and improving customer satisfaction.Key ResponsibilitiesExtract data from CRMs and identify trends to increase overall productivity of the team.Leverage IVR stats and features to...
-
Business Analyst, Customer Success
4 weeks ago
Old Toronto, Ontario, Canada Accoravillage Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our Customer Success team. As a Business Analyst, you will play a critical role in driving business growth and improving customer satisfaction.Key ResponsibilitiesExtract data from CRMs and identify trends to increase overall productivity of the team.Leverage IVR stats and features to...
-
Business Systems Analyst
4 months ago
Old Toronto, Canada Docebo Full timeAs a Business Systems Analyst on the Revenue Operations team, you will be responsible for using your knowledge of business processes to gather and evaluate user needs, ensuring the creation of comprehensive solutions that align with team and company objectives. This position requires a deep understanding of the overall Customer Success business model and...
-
Business Systems Analyst
4 months ago
Old Toronto, Canada Docebo Full timeAs a Business Systems Analyst on the Revenue Operations team, you will be responsible for using your knowledge of business processes to gather and evaluate user needs, ensuring the creation of comprehensive solutions that align with team and company objectives. This position requires a deep understanding of the overall Customer Success business model and...
-
Client Success Analyst
5 months ago
Toronto, Canada Club Coffee LP Full time**Client Success Analyst** **Department**:Sales **Reports to**:Manager, Client Success **Profile Summary**: - The Client Success Analyst ensures the highest levels of service and experience possible for the Clients of Club Coffee. Client Success is responsible for the intake and processing of all orders (EDI or manual entry), logistics and...
-
Strategic Customer Success Manager
1 month ago
Old Toronto, Canada ACCS - ARES Customer Care Solutions GmbH Full timeThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...
-
Strategic Customer Success Manager
2 months ago
Old Toronto, Canada ACCS - ARES Customer Care Solutions GmbH Full timeThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...
-
Customer Success Operations Specialist
2 weeks ago
Toronto, Ontario, Canada Docebo Full timeJob Title: Customer Success Operations AnalystAs a key member of the Revenue Operations team at Docebo, the Customer Success Operations Analyst will play a crucial role in ensuring the success of our customers. This position requires a deep understanding of business processes, technical proficiency in CRM design and development best practices, and excellent...
-
Customer Success Operations Specialist
2 weeks ago
Toronto, Ontario, Canada Docebo Full timeJob Title: Customer Success Operations AnalystAs a key member of the Revenue Operations team at Docebo, the Customer Success Operations Analyst will play a crucial role in ensuring the success of our customers. This position requires a deep understanding of business processes, technical proficiency in CRM design and development best practices, and excellent...
-
Customer Success Advocate
3 weeks ago
Toronto, Ontario, Canada Varicent Full timeAbout the RoleWe are seeking a highly skilled Technical Analyst to join our team at Varicent. As a Technical Analyst, you will play a critical role in providing technical support to our customers and business partners, ensuring a positive customer experience.Key ResponsibilitiesResolve complex technical problems across multiple products by troubleshooting...
Customer Success Analyst
3 months ago
Job Description
YuJa is looking for talented individuals to work within our Toronto office and play a full-time role on our team. Our team is passionate, excited about growth opportunities, and very creative. We are looking for people who are like-minded in vision but also can contribute to the diverse thinking our team requires.
With offices in the heart of Silicon Valley, YuJa is a fast-growing company looking for talented and entrepreneurial-type thinkers to join our team Our founders have an established track record of building successful companies.
About Us
YuJa is a leader in ed-tech solutions. Our software platforms provide organizations of all sizes with the tools to help educate, engage, inspire and collaborate. We serve learning enterprises within all sectors, including higher-ed, K12, government, healthcare, non-profit and corporate. Our portfolio includes products for video management, lecture capture, live streaming, video conferencing, digital asset management, video test proctoring, digital media accessibility, digital archiving and compliance, and real-time audience response systems.
We have legal headquarters in Delaware with primary U.S. offices in Silicon Valley, California and Canadian offices in Toronto.
About the Role
- Develop and build relationships with our enterprises through delivering outstanding training and onboarding experiences
- Have a working understanding of how SaaS-based products work and how to support customers to use these products
- Own end-to-end resolution of technical issues of our SaaS-based Enterprise Video Platform
- Communicate and support current customer relationships
- Provide in-depth training of SaaS-based products directly to existing clients.
- In-office Monday to Friday. No WFH options available.
About You
- Excellent problem solver with native-level written and verbal communication skills
- You possess at least 1-3 years of customer support experience, including the ability to demonstrate a strong level of communication skills
This Job Is
- A job for which military experienced candidates are encouraged to apply
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which people with disabilities are encouraged to apply
Educational Requirements
Recent college graduate / About to graduate college
Why you'll love working here
- Competitive Base Salary of $50k-55k
- Comprehensive health, vision and dental benefits which are 100% employer-paid
- Flexible work hours to help create an ideal work/life balance
- Paid sick days
- Company provided snacks and drinks
- Employee recognition activities and rewards such as gift cards, employee of the week, etc.
- Continuous learning opportunities to promote personal and professional growth
- On-the-job experience with senior-level business leaders
- Free Parking
- YuJa is recognized by Forbes multiple times as one of the best start-up employers in Canada.
How to Apply:
You may apply directly online via this site by submitting your resume and cover letter.
YuJa is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time