Claims Representative

6 days ago

Dartmouth, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, youâre bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you areâ here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. Itâs our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Weâre looking for Junior, Intermediate or Senior Claims Representatives, Casualty to join our growing team
 

As a Claims Representative for our Casualty team, you will be responsible for investigating and settling minor, moderately complex or complex liability claims to ensure a prompt and fair settlement. You will provide quality service and ensure prompt and equitable settlement of claims in line with Corporate policies and standards. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture.

NOTE: The level of role offered will be determined based on skills, experience and education.

This position can be based in any of the following Atlantic offices: Dartmouth NS, Dieppe NB or St. Johnâs NL.


What you'll do here:                          

  • Investigate insurance claims and work towards a prompt and fair settlement; develop action plans for conducting investigations including arranging for independent medical examinations, securing prior medical and/or employment history, determine contacts, interviews and/or other information to clarify and justify the claim.
  • Document and analyze the information gathered on a file, interpret insurance policy wordings, determine coverage, and assess damage and/or liability.
  • Collaborate with our legal team to attend court proceedings, mediations, and settlement meetings when necessary.
  • Collaborate with your peers and other teams to resolve files thoroughly and quickly.
  • Be a go-to source for queries relating to investigations and the claims process.
  • Build relationships with vendors and communicate with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues.

What you bring to the table:

  • 2-5+ years of experience handling liability claims.
  • University degree or any combination of training and experience deemed relevant for the role
  • Pursuing or completion of your Chartered Insurance Professional (CIP) designation.
  • Can communicate and negotiate effectively.
  • Excellent customer service skills.
  • Strong analytical and decision-making skills.
  • Excellent time management skills.
  • Knowledge of legislation governing insurance from all Atlantic provinces.

This role is eligible for employee referral bonus. #myReferrals1000

#LI-Hybrid  

#LI-MS1

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Weâll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

  • Claims Representative

    6 days ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Claims Representative

    2 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Representative

    23 hours ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our...

  • Claims Representative I

    2 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our...

  • Claims Representative I

    3 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Representative I

    3 weeks ago

    Dartmouth, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...

  • Claims Representative I

    2 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our...

  • Claims Representative I

    2 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Representative I

    3 days ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Representative Accident Benefits

    4 weeks ago

    Dartmouth, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...

  • Claims Representative I

    7 days ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Representative I

    2 weeks ago

    Dartmouth, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.In return, we'll give you countless opportunities to learn...

  • Claims Representative II

    1 month ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Claims Representative II

    4 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Claims Representative II

    2 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Claims Representative Ii

    2 weeks ago

    Dartmouth, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.Intégrez un milieu où vous...

  • Claims Representative Ii

    4 weeks ago

    Dartmouth, Canada Intact Full time

    We’re looking for a Claims Representative II, Accident Benefits, to join our growing team! **Location will be in either of the following offices: Dartmouth, NS, Moncton, NB and St John NFLD.** **What you'll do here**: - Manage a pending of minor - moderate accident benefits claims - Analyze and interpret insurance policy wordings to determine coverage...

  • Claims Representative I

    2 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our...

  • Claims Representative Ii

    4 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Representative I

    2 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our...