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Dispatcher/reception

4 months ago

Victoria, Canada Mac's Heating Ltd. Full time

Job description:

Greeting customers at the front desk Answering incoming calls; directing calls to the appropriate staff; answering general inquiries (telephone & e-mail ) Receiving and dispatching orders for our field team Prioritize calls according to urgency and importance Data Entry – Entering basic account information, updating various information into our software Use of Office Equipment – Telephone system, photocopiers, scanners, and PC (Windows).

Applicant skills:

Self-motivated with strong interpersonal communication skills and superior client service skills. Ability to work in a fast-paced environment. Excellent written and verbal communication skills with a good command of the English language. Have excellent organizational skills with proven attention to detail. Resourcefulness and exceptional time management skills. Good understanding of Microsoft Office software, including Microsoft Word, Excel & Outlook. Excellent typing skills. Data entry experience is an asset. Ability to edit and compose business communications (i.e. letters, notices, e-mails).

Position details:

Full-Time Monday to Friday, 8:30 a.m. – 4:30 p.m. Benefits include medical, dental, life insurance and LTD. 50% employee/employer after 3 months RRSP 3% matching up to $2000.00 annually 3 weeks vacation Hybrid work schedule Starting wage $22.00 - $23.00 an hour Friendly team environment Frequent pizza lunches, annual company BBQs, and a furry-friendly mascot aka Romeo the Cockapoo

Please reply with your resume and a cover letter outlining why you believe you are the ideal candidate for this position. All submissions will be kept in strict confidence.

We thank all who apply in advance. No phone calls, please. Only those selected for an interview will be contacted.