Senior Manager, Service Delivery and Automation

2 weeks ago

Toronto, Canada RBC - Royal Bank Full time

Job Summary

As part of the CDO Shared Data Management Office (SDMO) team, The Senior Manager, Service Delivery and Automation you will build, lead, and inspire a cross-functional team to deliver product features and services while developing a team culture of ownership that reinforces the core values of RBC. You will be the responsible for digitization of key data governance processes and maintenance of the existing applications and infrastructure. You will help prioritize work for your team, making difficult tradeoffs on design based on business constraints, while ensuring on-time deliverables and high-quality software. You will provide technical guidance and mentor developers to help them reach their potential and ship a world-class product.

Job Description

What is the opportunity?

As part of the CDO Shared Data Management Office (SDMO) team, the Senior Manager, Service Delivery and Automation you will build, lead, and inspire a cross-functional team to deliver product features and services while developing a team culture of ownership that reinforces the core values of RBC.

You will be the responsible for digitization of key data governance processes and maintenance of the existing applications and infrastructure. You will help prioritize work for your team, making difficult tradeoffs on design based on business constraints, while ensuring on-time deliverables and high-quality software. You will provide technical guidance and mentor developers to help them reach their potential and ship a world-class product.

What will you do?

  • Providing solutions or recommendations on complicated technology issues for application development and implementation
  • Maintaining relationships with clients to ensure the implementation quality of application systems
  • Allocating and ensuring resource arrangements during the application development life cycle
  • Overseeing the development and implementation of multiple, complex, organization-wide systems

What will you need to succeed?

  • Build and Maintain web applications using Python, C#, .NET, Java
  • Support SAAS vendor projects
  • Be actively involved in strategic direction and product decisions
  • Manage a team of senior developers and help develop their careers with stretch responsibilities and excellent feedback
  • Manage ad hoc projects and reporting
  • You are accountable for your team's successful, timely delivery of high-quality modern web applications

Must have

  • 10+ years of hands-on experience in Software Development
  • 3+ years of people management experience
  • University degree in Computer Science or related field
  • Senior-level experience designing, developing, and delivering complex technical software solutions (architecture, design patterns, reliability, and scaling) of new and current systems
  • Experience leading systems design of service-based architectures and microservices
  • Strong communication and interpersonal skills allow you to effectively influence across the organization.
  • Strong understanding of strategic and business planning processes

Nice to Have

  • Experience with any Data Governance Tool like Collibra
  • Knowledge of Data Governance, Data Lineage and Data Management
  • Experience with metamodel design
  • Experience in building end-to-end data pipelines
  • Proven hands-on experience in containerization - Docker, Kubernetes, Openshift etc.

What's in it for you?

  • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
  • Competitive pay and high-earning potential
  • All the tools, training, and team support you need to grow your career
  • Flexible work/life balance options

Job Skills

Application Development, Application Integrations, Application Maintenance, Applications Architecture, Commercial Acumen, Enterprise Application Delivery, Information Technology Management, Programming Languages, Software Development Life Cycle (SDLC), System Applications

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

STRATEGY AND ADMINISTRATION

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-06-12

Application Deadline:

2024-06-22

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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