Assistant Sales

1 month ago


Hawkesbury, Canada Supa Vapes Inc. Full time

Job Expectations:

Team Leadership & Sales Support Lead and support the sales team to uphold company standards and exceed targets Foster a positive work environment, maintaining high morale and teamwork Drive upsells and promote deals in-store and online Ensure swift responses to customer inquiries (email, phone, messages) Train, develop, and manage team members, ensuring consistent performance Fill in when necessary and ensure the store is clean, organized, and customer-ready Customer Experience & Service Deliver 5-star customer service and ensure accurate customer records (in-store and online) Stay knowledgeable about products and understand customer needs Upsell current promotions and respond to customer inquiries with proper scripts Proactively contact online customers to update them on order issues, offer substitutes, and upsell eligible deals Inventory management Place and manage orders with suppliers, keeping inventory accurate and up-to-date Conduct weekly inventory audits and ensure product stock levels are balanced Monitor inventory levels to avoid overstocking or stockouts Track and reorder supplies (office, cleaning, etc.), ensuring no overstocking or stockouts Process returns efficiently and follow supplier return policies Communication & Team Organization Keep the team informed of updates via Asana and Slack Assign tasks, track progress, and ensure key objectives are met Create and manage staff schedules using QuickBooks Communicate any schedule changes, customer complaints, or team issues through Asana/Slack Ensure team members are clocking in and out correctly Business Growth & Innovation Develop and implement unique deals, promotions, and business initiatives Build and maintain strong relationships with supplier representatives, negotiating and securing special offers Leverage resources effectively to execute innovative ideas and projects Hire team members who align with our work culture and values, using our hiring funnel to ensure the right fit

Job Offers:

Performance-Based Pay & Growth Opportunities Pay range from $20 to $28 per hour Probationary period (90 days): $20 per hour Post-probation pay: $23 per hour Performance-based increases tied to the revenue you help generate Excel in your role and unlock opportunities for growth as the company expands Entrepreneurial Experience Gain hands-on insight into what it takes to scale a business Work in a dynamic, growth-focused environment Be challenged and inspired by motivated individuals



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