Client Care Specialist

1 month ago

Arborg, Canada Aurora Recovery Centre Full time
NOC code: 64409 - Other customer and information services representatives

About us

Aurora Recovery Centre is a leading addiction treatment center that provides comprehensive and personalized care to individuals struggling with substance abuse and related mental health issues. Our mission is to offer a safe and supportive environment where clients can heal, recover, and achieve long-term sobriety.

Job Summary:

We're seeking a dedicated and compassionate Client Care Specialist to join our team. As a Client Care Specialist, you will play a pivotal role in creating a positive and supportive experience for our clients as they embark on their journey toward recovery and personal growth. Through your excellent communication skills, empathy, and commitment to exceptional service, you will ensure that clients receive the care and information they need to navigate their recovery process smoothly.

Key Responsibilities:

Responsibly and effectively handle incoming inquiries from clients and families, providing accurate and detailed information about our services, programs, and policies.
Provide exceptional customer service by addressing client needs, assisting with inquiries, and resolving issues promptly and professionally.
Receive and process payments accurately and securely, following established procedures and ensuring proper documentation.
Efficiently handle and process client requests for services, appointments, and support, coordinating with the appropriate departments to meet their needs.
Listen actively to clients' concerns, troubleshoot problems, and find solutions that align with the recovery center's policies and values.

Qualifications:

High school diploma or equivalent; further education or training in customer service is an asset.
Proven experience in customer service, preferably in a healthcare or service-oriented setting.
Excellent verbal and written communication skills, with the ability to convey empathy and understanding.
Strong problem-solving skills and the ability to navigate challenging situations with composure.
Proficiency in using computer systems, including data entry and documentation.
Detail-oriented mindset and strong organizational skills.
Ability to work collaboratively within a team and adapt to a dynamic environment.
Knowledge of recovery or mental health services is a plus.

  • Client Care Specialist

    4 weeks ago

    Arborg, Manitoba, Canada Aurora Recovery Centre Full time

    NOC code: Other customer and information services representativesAbout us:Aurora Recovery Centre is a prominent facility specialized in providing comprehensive and tailored care for individuals grappling with substance abuse and associated mental health challenges. Our primary goal is to establish a secure and encouraging setting where clients can...

  • Customer Care Specialist

    2 months ago

    Arborg, Canada Vidir Full time

    **Vidir Solutions Inc., Elevating Careers and Community** - “We rise by lifting others” - Robert Ingersol _ What makes a Vidir Hero? Someone who serves others, acts with integrity, keeps others safe, and uses their powers to elevate others. Our team at Vidir is made up of individuals who help others do what they do best. Whether that’s creating a...

  • Customer Care Specialist

    3 days ago

    Arborg, Canada Vidir Full time

    **Vidir Solutions Inc., Elevating Careers and Community**“We rise by lifting others” - Robert Ingersol What makes a Vidir Hero? Someone who serves others, acts with integrity, keeps others safe, and uses their powers to elevate others. Our team at Vidir is made up of individuals who help others do what they do best. Whether that’s creating a perfect...

  • Loan Specialist

    3 weeks ago

    Arborg, Canada Manitoba Agricultural Services Corporation Full time

    Manitoba Agricultural Services Corporation (MASC) has an exciting opportunity for you to be a part of a team that values building relationships, enables change, and supports the agriculture industry in Manitoba. Come join our team as we offer an engaging work environment, competitive pay, a comprehensive benefits package (including pension plan), and we...

  • Auto & Property Insurance Specialist Ll (Permanent

    5 days ago

    Arborg, Canada BRIO INSURANCE Full time

    **Auto & Property Insurance Specialist ll** **Permanent Full-Time, Brio Arborg** **Excellent learning environment with one of Manitoba’s Top Employers** We wouldn’t be a top employer without the team we work with! **We value**: - making a difference in the lives of our members and in our communities - our employees, empowering them with...

  • Inventory Photograph Specialist

    4 weeks ago

    Arborg, Canada Viking Motors Full time

    As a Inventory Photography Specialist, you will play a pivotal role in visually representing our dealership's inventory of vehicles. Your primary responsibility will be to capture high-quality images and videos that showcase each vehicle's features and appeal to potential customers. You will work closely with our marketing team to ensure that our online...

  • Farm Production Extension Specialist

    2 days ago

    Arborg, Canada Manitoba Government Full time

    **Farm Production Extension Specialist**: G3 Agrologist 3 Regular/full-time Department of Agriculture Land Use and Ecosystem Resilience, Agriculture Production and Resilience Arborg MB Advertisement Number: 42341 Salary(s): G3 $71,040.00 - $91,972.00 per year Closing Date: April 17, 2024 The Manitoba government recognizes the importance of building...

  • Farm Production Specialist; Farm Production

    1 month ago

    Arborg, Canada Manitoba Government Full time

    **Farm Production Specialist; Farm Production Extension Specialist (2 positions)**: G3 Agrologist 3 Regular/full-time Department of Agriculture Land Use and Ecosystems Resilience Branch, Agriculture Production and Resilience Division Arborg MB, Dauphin MB, Swan River MB, Various rural locations MB Advertisement Number: 41137 Salary(s): G3 $71,040.00 -...

  • Home Care Attendant

    1 week ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Attendant**Competition #**: - ARB HC 4193/23**Posting Date**: - 02/16/2023**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...

  • Home Care Attendant

    2 months ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Attendant**Competition #**: - ARB HC 4193/23o**Posting Date**: - 03/28/2023**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...

  • Home Care Attendant

    1 month ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Attendant**Competition #**: - ARB HC 633/24**Posting Date**: - 04/04/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...

  • Home Care Attendant

    1 month ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Attendant**Competition #**: - ARB HC 487/23**Posting Date**: - 05/09/2023**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...

  • Home Care Attendant

    3 days ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Attendant**Competition #**: - ARB HC 1112/24**Posting Date**: - 06/11/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...

  • Home Care Attendant

    2 weeks ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Attendant**Competition #**: - ARB HC 516/24**Posting Date**: - 03/12/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...

  • Home Care Resource Coordinator

    1 month ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Resource Coordinator**Competition #**: - ARB HC 283/23**Posting Date**: - 03/09/2023**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated,...

  • Home Care Resource Coordinator

    1 day ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Resource Coordinator**Competition #**: - ARB HC 589/24**Posting Date**: - 03/21/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision - We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated,...

  • Health Care Aide

    1 week ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Health Care Aide**Competition #**: - ARB LTC 931/24R**Posting Date**: - 06/06/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision - We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...

  • Health Care Aide

    1 week ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Health Care Aide**Competition #**: - ARB LTC 832/24**Posting Date**: - 05/09/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision - We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...

  • Health Care Aide

    3 weeks ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Health Care Aide**Competition #**: - ARB LTC 931/24**Posting Date**: - 05/23/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision - We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...

  • Health Care Aide

    3 weeks ago

    Arborg, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Health Care Aide**Competition #**: - ARB LTC 762/24**Posting Date**: - 04/30/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision - We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...