Casual Billing Clerk

Found in: beBee S CA - 2 weeks ago


Hamilton, Canada Alectra Utilities Corporation Full time

Position Purpose:

The Billing Clerk is accountable for the accurate and timely invoicing of customer accounts for electric and water services. 

Responsibilities:

  • Responsible for the reading and validation of electric and water meter reads including field activities, meter read scheduling, processing customer reads, resolving customer access issues, updating of account and billing information, and performing validation and variance activities
  • Performs tasks related to the accurate and timely billing of electric and water accounts including billing, analyzing billing exceptions, retailer transactions, and assessment and resolution of errors and exceptions
  • Calculates and applies amendments and adjustments related to billing, communicate amendments to customers and refer escalations to Senior Billing Clerk.
  • Acts as the first point of contact for water account management and inquiries from municipalities.
  • Responds to customer billing inquiries, ensuring a high level of professionalism and in accordance with Alectra Utilities standards and OEB requirements.
  • Performs user acceptance testing of system and procedural changes, documenting new and revised procedures to provide the efficient billing and customer services
  • Understanding of Privacy Legislation, and its application within the department.
  • Familiarity with Ontario Energy Board compliance requirements and regulation
  • Responsible for demonstrating and maintaining a working knowledge and understanding of the Company's safety policies and practices. Report any unsafe conditions or observed unsafe practices and make all efforts reasonable to work in accordance with The Ontario Health and Safety Act.

Skills & Qualifications:

Education & Specialized Knowledge

  • Minimum of High School Education required
  • College diploma or University Degree in business or other related field and/or equivalent experience is an asset
  • Familiarity with regulations and by-laws governing water and electricity

Experience

  • Experience in dealing with difficult customers, situations and moderately/complex problems
  • Experience in a customer service or billing role is an asset

Skills/Abilities/Competencies

  • Demonstrated MS Office experience with a solid understanding of Excel
  • Ability to make quick and accurate decisions with minimal supervision that support the company procedures
  • Demonstrated Customer Service skills, working both with internal and external stakeholders
  • Proven keyboarding competency and accuracy is required
  • Excellent verbal and written communication skills
  • Must be able to work from other locations as required as per guidelines within the Collective Agreement
  • Ability to multi-task in a fast-paced environment
Read the full posting.

  • Hamilton, Canada Alectra Utilities Full time

    The Opportunity Position: **Casual Billing Clerk** **_(*Temporary Role)_** **Location**: **Hamilton (John St.) (Hybrid: Remote/In-office)** Reports to: **Supervisor, Billing** Business Unit: **Customer Experience** Division: **Customer Operations** Hours per Week: **35** Rate of Pay: **As per the Collective Agreement** Number of...

  • Casual Billing Clerk

    Found in: beBee jobs CA - 1 week ago


    Hamilton, Ontario, Canada Alectra Utilities Corporation Full time

    Position Purpose:The Billing Clerk is accountable for the accurate and timely invoicing of customer accounts for electric and water services. Responsibilities:Responsible for the reading and validation of electric and water meter reads including field activities, meter read scheduling, processing customer reads, resolving customer access issues, updating of...

  • Billing Clerk

    10 hours ago


    Hamilton, Canada The MEARIE Group Full time

    **The Opportunity** Job Posting Number: **2023-008** Position: **Billing Clerk** **Location**: **Hamilton (John St.) (Hybrid: Remote/In-office)** Reports to: **Supervisor, Billing** Business Unit: **Customer Experience** Division: **Customer Operations** Hours per Week: **35** Rate of Pay: **As per the Collective Agreement** Number of...

  • Billing Clerk

    10 hours ago


    Hamilton, Canada Alectra Utilities Full time

    The Opportunity Job Posting Number: **2023-008** Position: **Billing Clerk** **Location**: **Hamilton (John St.) (Hybrid: Remote/In-office)** Reports to: **Supervisor, Billing** Business Unit: **Customer Experience** Division: **Customer Operations** Hours per Week: **35** Rate of Pay: **As per the Collective Agreement** Number of...


  • Hamilton, Canada Alectra Utilities Full time

    The Opportunity Position: **Casual Collections Clerk** **_(*Temporary Role)_** **Location**: **Hamilton (John St.)** **(Hybrid: Remote/In-office)** Reports to: **Collections Supervisor** Business Unit: **Customer Experience** Division: **Collections and Payments** Hours per Week: **35** Rate of Pay: **As per the Collective Agreement** Number of...

  • Billing Clerk

    Found in: Talent CA C2 - 15 hours ago


    Hamilton, Canada AppleOne Full time

    Billing Clerk Hamilton, ON Monday to Friday 7:00am – 5:00pm 100% in office role Pay: $20.00 - $22.00/hour Job Description: - Billing and invoicing orders - Prepare and finalize invoices, and enter into the system - File Accounts Receivable documents in an accurate and systematic fashion - Assist with set up of new customers in ERP system - Assist...

  • Lodge Clerk

    6 days ago


    Hamilton, Canada City of Hamilton Full time

    **About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of...


  • Hamilton, Canada Mabel's Labels Full time

    Mabel’s Labels is the leading provider of personalized kids’ labels to families across North America. Our mission is to delight our customers and community, make their lives easier and keep them connected to what they value the most. For the last 19 years, we’ve been selling durable and waterproof peel-and-stick labels to parents who want to avoid...

  • Accounts Payable Clerk

    10 hours ago


    Hamilton, Canada Max Aicher (North America) LTD. Full time

    Max Aicher North America (MANA) is a supplier of hot rolled steel bar products to the North American marketplace, located in Hamilton Ontario Canada. MANA has continued to grow each year - producing more tons, product types and adding to our team. If you are looking to be part of a successful growth story, be challenged daily rather than maintain the status...

  • Data Entry Clerk

    11 hours ago


    Hamilton, Canada Bayshore HealthCare Full time

    **Title**: Data Entry Clerk **Rate of pay**: 17$ hourly **Status**: Casual **Location**: Hybrid (Remote and In Office) **Hours**: 25 hours per week. Every Thursday & Friday 530pm-11pm + Saturday & Sunday 930am-530pm **Start date**: as soon as possible. **Notes**: Must be available for 1 week of training, Monday to Friday 930am-130pm. Job...

  • Accounting Clerk

    6 days ago


    Hamilton, Canada North America Construction (1993) Ltd. (NAC) Full time

    The Accounting Clerk (Internal Title: Project Accounting Technician) is responsible for managing the accounting for multiple job sites. The functions include processing subcontract and regular accounts payable and accounts receivable while maintaining appropriate financial documentation through an organized system of filing. Other responsibilities include...

  • Patient Flow

    6 days ago


    Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    Posting #: **23794** - Openings Remaining: **1** - Full/Part Time: **Full Time** - Reg/Temp/Casual: **Temporary** - Union: **CUPE** - Hours of Work: **Rotating Shifts** - Time of Day: **Days, Nights, Weekends, Holidays** - Shift: **12 hour** - Open Date: **02/02/23** - Closing Date: **09/02/23** Temporary assignment - approximately 4 weeks ***: The Patient...

  • Law Clerk

    1 day ago


    Hamilton, Canada agro zaffiro llp Full time

    **Law Clerk - Insurance Defence** **Agro Zaffiro LLP** is a 30 lawyer firm that has been operating in the City of Hamilton for over 65 years. We recognize that much of our firm’s success of providing excellent service to our clients depends on the valuable contributions made by our support staff. Some responsibilities include: - reviewing and...


  • Hamilton, Canada MINIMAX EXPRESS TRANSPORTATION Full time

    This is an excellent opportunity for someone who wants to advance their career in our organization. **Responsibilities** - Track and trace customer inquiries utilizing our transportation management software. - Order entry of pickup requests - Audit bills of lading **Qualifications** - Excellent communication skills (written and oral) - Attention to...

  • Billing Clerk

    2 days ago


    Hamilton, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...


  • Hamilton, Canada Scarfone Hawkins LLP Full time

    **Financial Services/Commercial Real Estate Law Clerk - Hybrid Model** Scarfone Hawkins LLP is a preeminent law firm located in the City of Hamilton. We work together to create a vision of which everyone may be proud. We share our expertise with our community, through our involvement with charities and non-profits, by giving back to the region we call...

  • Office Admin

    2 days ago


    Hamilton, Canada Roque Roofing Inc. Full time

    _Office Administrator/Bookkeeper _ A/P Clerk : - Code and key accounts payable for, and process timely payments by cheque, online and credit card. - Key and verify invoices using appropriate information and coding by division and cost code. - Work with purchasing to enter all PO driven invoices. - Work with service manager to enter all non-construction...


  • Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    **Accounts Receivable Clerk 2**: **Position Details**: **Department**: Accounts Receivable **Employee Type**: Regular, Part Time **If Temporary, Number of Weeks**: **Union**: CUPE **Openings Remaining**: 1 **Schedule**: **Work Days**: Monday to Friday **Time of Day**: Days **Shift**: 4 hour, 5 hour **This position may be scheduled at any of the following...


  • Hamilton, Canada Scarfone Hawkins LLP Full time

    Corporate Commercial Law Clerk - Hybrid Scarfone Hawkins LLP is a top law firm located in the City of Hamilton. We work together to create a vision that everyone can be proud of. We share our expertise with our community, through our involvement with charities and non-profits, by giving back to the region we call home. **Key Responsibilities**: - Prepare...


  • Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    Posting #: **23792** - Openings Remaining: **1** - Full/Part Time: **Part Time** - Reg/Temp/Casual: **Regular** - Union: **CUPE** - Hours of Work: **Monday to Friday** - Time of Day: **Days** - Shift: **4 hour** - Open Date: **02/02/23** - Closing Date: **09/02/23** ***: This position supports the patients accounts and accounts receivable functions in the...