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Client Care Coordinator
2 weeks ago
The salary range for this position is CAD $49.20 - $67.08 / hour
Come work with us
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.
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Curious to learn what it's like to work here? Connect with us
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
Connect with us on our Careers social channels where you'll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.
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Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Detailed Overview
Bargaining Unit for CRESST- Fraser South: HSA
Bargaining Unit for all other sites: BCNU
Bargaining Unit for Buena Vista: CLAC
In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission, Vision and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered and recovery oriented care, the Client Care Coordinator supervises and provides work direction to staff, coordinates staffing coverage, provides clinical leadership, guidance and support to team members and acts as a clinical resource the interprofessional team. Assists staff to provide quality care by providing information based on specialized theory/practice, assessing clinical skills and/or assisting staff with client care activities as required.
Responsibilities
Qualifications
Education, Training and Experience
Current practicing registration as a Registered Nurse and/or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Three (3) years of recent related clinical experience in the designated clinical area including one (1) year experience in a supervisory role, or an equivalent combination of education, training and experience. Completion of substance use certificate program as required.
For licensed facilities: successful completion of St. John's Ambulance Safety Orientated First Aid Certificate and current Cardiopulmonary Resuscitation Certificate (CPR) level C or equivalent.
Skills and Abilities
Clinical proficiency/expertise in the designated clinical area. Knowledge of community resources and health related support services. Ability to supervise and provide leadership and work direction. Ability to coordinate client assignments, in collaboration with staff. Ability to monitor staff workload and patient factors and adjust client assignments accordingly. Ability to establish priorities for client care, patient flow/discharge planning and overall daily operations of the designated unit(s). Ability to monitor the quality of client care and ensure maintenance of standards for nursing practice and nursing support staff. Ability to monitor, assess and address performance issues based on professional standards of practice and to provide input to the Manager on formal performance reviews. Ability to role model, coach and mentor best practices in patient care. Ability to identify individual or group learning priorities to meet identified program, organizational and learner needs, in collaboration with other clinical staff. Ability to support implementation of education based on changing practices e.g. legislation and technology. Ability to provide input into budgets and minor and capital equipment. Ability to communicate effectively both verbally and in writing. Ability to work independently and in an organized and self-directed manner. Ability to problem-solve and effectively deal with conflict situations. Ability to operate related equipment including applicable software. Physical ability to perform the duties of the position.-
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