Representative - Customer Service

4 weeks ago

Sydney, Canada WESCO Full time

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

  • Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.

  • Process payments for cash account customers.

  • Research and resolve customer problems, acting as the customer liaison between other departments when necessary.

  • Back-up support to sales counter with walk in and telephone inquiries.

Qualifications:

  • High School Degree or Equivalent required

  • Associates’ Degree (U.S.)/College Diploma (Canada) preferred

  • 2-4 years of relevant experience

  • Solid interpersonal skills that allow one to work effectively in a diverse working environment

  • Able to effectively communicate both verbally and in writing

  • Able to work well under pressure

  • Strong attention to detail

  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

  • Computer literate, including effective working skills of MS Word, Excel, and e-mail

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

  • Customer Service Representative

    2 weeks ago

    Sydney, Canada Circle K Full time

    Store 6002080: 565 George St, Sydney, Nova Scotia B1K 1K8 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    3 weeks ago

    Sydney, Canada IMP Group Full time

    **The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our...

  • Representative - Customer Service

    4 weeks ago

    Sydney, Canada Wesco Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to...

  • Representative - Customer Service

    4 weeks ago

    Sydney, Canada WESCO Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to...

  • Customer Service Representative

    1 week ago

    Sydney, Nova Scotia, Canada IMP Group Full time

    The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our...

  • Customer Service Representative

    4 weeks ago

    North Sydney, Canada Circle K Full time

    Store 6002077: 183 Commercial St, North Sydney, Nova Scotia B2A 1B5 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Canulc customer Service Representative

    2 weeks ago

    Sydney, Canada Staples Canada Full time

    : 1252492 **Who we are** Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding...

  • Bilingual Customer Service Representative

    1 month ago

    Sydney, Canada MCI, LC Full time

    POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers...

  • Bilingual Customer Service Representative

    4 weeks ago

    Sydney, Canada MCI, LC Full time

    POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers...

  • Lead Customer Service Representative

    4 weeks ago

    Sydney Mines, Canada Circle K Full time

    Store 6002333: 830 Main Street, Sydney Mines, Nova Scotia B1V 2L8 **Lead Customer Service Representative** **As a Lead Customer Service Representative, you will enjoy**: - **Medical, Vision, Dental, & Life Insurance/long term Disability**: - **Flexible schedules**: - **Large, stable employer**: - **Opportunities for fast career advancement**: - **Task...

  • Lead Customer Service Representative

    1 day ago

    Sydney Mines, Canada Circle K Full time

    Store 6002333: 830 Main Street, Sydney Mines, Nova Scotia B1V 2L8 **Lead Customer Service Representative** **As a Lead Customer Service Representative, you will enjoy**: - **Medical, Vision, Dental, & Life Insurance/long term Disability**: - **Flexible schedules**: - **Large, stable employer**: - **Opportunities for fast career advancement**: - **Task...

  • CUSTOMER SERVICE REPRESENTATIVE

    1 month ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while...

  • CUSTOMER SERVICE REPRESENTATIVE

    4 weeks ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while...

  • Customer Service Representative

    1 month ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with...

  • Customer Service Representative

    4 weeks ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with...

  • Customer Service Representative

    2 weeks ago

    Sydney, Canada BMO Financial Group Full time

    328 Prince Street Sydney Nova Scotia,B1P 5K6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Sydney Customer Service Representative

    1 month ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues,...

  • Sydney Customer Service Representative

    4 weeks ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues,...

  • Customer Service Representative

    1 month ago

    Sydney, Canada MCI, LC Full time

    POSITION OVERVIEW ... -------------- ... POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products...

  • Customer Service Representative

    4 weeks ago

    Sydney, Canada MCI, LC Full time

    POSITION OVERVIEW ... -------------- ... POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products...