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Customer Service Representative
3 months ago
The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a
difference, every day
The Opportunity:
Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life.
What You Will Do:
- Greet retail customers in a friendly and courteous manner while answering main line incoming telephone calls and customer inquiries.
- Assist customers by providing general and technical product information, price quotes, product numbers, delivery dates and suggest or recommend required products.
- Process customer orders.
- Assist customers with back orders, delivery dates and product returns.
- Responsible for organizing, pricing, and restocking shelves in retail store.
What We Offer You:
- Comprehensive health and dental benefits
- RRSP contribution matching
- Professional development and training opportunities
What You Need to Succeed:
- Grade 12 or equivalent, with 1 + years in a customer service position required.
- Experience in the home medical industry and basic knowledge of medical terminology an asset.
- Knowledge of Microsoft Office
- Well organized and able to communicate effectively with others.
- Adaptability, versatility, and a positive attitude as a team player
- Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are underrepresented. If you are a member of one of the equity groups, you are encouraged to selfidentify on either your cover letter or resume._
