Senior DevOps

Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.  

Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. Weâll support your goals with tools, opportunities, and flexibility. Itâs our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Ready to make your mark?

About the role

Our growing DevOps Team at the Data Lab is looking for a Senior DevOps â AWS/Cloud in our Montreal office.

This role is part of the platform support team to the AI Platform, which consists of AWS services on the Cloud as well as on-prem infrastructure. The Senior DevOps will contribute to day-to-day operation on the infrastructure management, security, monitoring, and alerting.

This role requires the capacity of providing guidelines and best practices related to Cloud architecture along with carrying out the different activities related to the execution of platform support:

• Provide a platform admin role on the AI platform, such as AWS or other Cloud based services.
• Developing and deploying solution of Infrastructure as Code (IaC).
• Creating and executing the Continuous Integration and Continuous Deployment (CICD) pipelines.
• Continue improving the automation by collaborating with different teams.
• Developing Proof of Concept to validate the ideas.

What you'll do:

• Solves technical defects that have never been encountered previously in the organization; conducts code reviews, and designs and implements the most complex features across multiple devops platform ecosystems.
• Guiding and influencing development teams on the devops solutions and practices.
• Directs and performs root cause analysis of critical business and production platform issues; providing expertise for software development teams, reviews and approves resulting action plans (e.g., directs development/ execution and prioritization of offensive and defensive backlogs) and leads implementation (collaborating with the software engineering teams to define priorities).
• Leads development of requirements, evaluates risk (i.e. impact and likelihood) of architecture on overall solution and provides alternatives for other possible solutions. Providing high level estimation for preliminary project planning.
• Capacity and cost planning for hardware, software, and storage.
• Directs and reviews design artifacts and proof-of-concept around platforms for large, complex initiatives; implements prototypes to validate ideas within a cost effective and secure manor.
• Act as SME on platforms to provide guidance and recommendations to the software development teams.
• Recommends technologies/tools to facilitate integrations between product stacks.
• Interpreting security policies and ensuring platform designs conform with security guidelines.
• Ensure observability, best practices and KPI's are implemented in the solutions, provide support to platforms to ensure success of the software development teams to deliver greater value to the business.
• Implementing high availability solutions with multi-tiered recoverability, i.e. disaster recovery, data recovery, data backups, etc.
• Problem management to look at possibilities to iterate on the solution and minimize impacts.
• Provides technical direction to software development teams to ensure seamless and more frequent deployments in the future.

What you need:

• Bachelorâs degree in computer science, computer engineering or any combination of equivalent education and experience.
• 8 to 10 years of experience.
• Excellent experience of modern Cloud technologies, such as AWS, S3, Lambda.
• Excellent experience of DevOps, IaC\CICD tools such as GitLab, GitHub, Jenkins, Terraform, Kubernetes, ELK, Ansible.
• Knowledge of machine learning cycle is an asset.
• A self-starter, who can drive and follow through the initiatives from the beginning to the end.
• Excellent communication skills, spoken and written.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
• No work experience in Canada required, but you must have authorization to work in Canada.

#LI-Hybrid

 

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Weâll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
 

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.