Customer Service And Sales Support Representative

1 month ago


Red Deer, Canada Globe Life - Kelechi Anele Full time

We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team

As our Customer and Sales Support Representative, you'll be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.

Core Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Provide product information and solutions to customers
  • Support the sales team with lead generation, data entry, and sales research
  • Maintain accurate records of customer interactions using our CRM system
  • Identify and escalate potential sales opportunities to the sales team
  • Collaborate with internal teams to resolve customer issues and improve processes

Requirements:

  • 1+ year of customer service and sales support experience
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong computer skills and proficiency in CRM software
  • Ability to work collaboratively in a team environment
  • High school diploma or equivalent required; degree in Business, Marketing, or related field preferred

What Sets Us Apart:

  • A supportive and collaborative team environment
  • A strong commitment to employee development and growth
  • A competitive compensation package
  • A dynamic and innovative work environment
  • A comprehensive training program to ensure your success

If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together

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