Senior Director, HR Business operations

About This Role

                                                                                                         

Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us 
 

The role we are offering you: 

By joining our global human resources team, you will have the opportunity to lead the development, implementation, and governance strategies, processes, and tools to deliver consistent HR services via a global HR team.  

This is a new role at CAE, itâs a chance to be at the forefront of shaping the future of CAE's human resources strategy and operations on a global scale. 

If you're someone who thrives on driving efficiency, fostering collaboration across diverse teams, and implementing innovative HR solutions, this role is tailor-made for you. As the Senior Director, HR Business operations, you'll have the chance to make a significant impact by reducing complexity, enabling global scalability, and increasing operational efficiency and effectiveness within HR operations to enable an engaging employee experience.  

Are you ready to : 

• Develop and implement the roadmap for the HR Business Operations function, aligning it with the overall HR and organizational goals; while using all the work that was done and established already over the past couple of months during the HR Transformation exercise. 

• Work closely with COE & HRBPs leaders and to understand business needs, identify opportunities for transitioning some processes, and ensuring alignment of HR initiatives with organizational objectives. 

• Provide operational leadership in the delivery and administration of HR services 

• Establish the priorities, framework, and governance for enterprise and country-specific service delivery (e.g., enhancing HR systems, enabling self-service) 

• Assess the competitive landscapeâ¯and key strategies to shape the HR operations requirements for the business 

• Enable long-term operational excellence through virtual administration of processes within scope of accountability 

• Enable standardization and improvement of service delivery mechanisms, processes, and systems 

• Assess employee experience trends and issues to improve service efficiency / effectiveness and the employee experience with HR services (e.g., portal design, system workflow) 

• Collaborate with stakeholders (e.g., COEs, HRBPs) to ensure the optimal delivery of HR services produces expected results through a positive employee experience 

• Collaborate with internal customers to understand results of HR services and identify opportunities to enhance service delivery 

• Lead the governance to identify and enable operational improvements, including the intake of new work / expansion of scope of services 

• Collaborate with stakeholders to implement process improvements, technology, training requirements, etc. that will improve HR service 

• Drive a culture of continuous improvement (people, process, tools) 

• Establish and manage HR Operations vendor strategies and relationships in alignment with employee experience and budget requirements 

• Ensure HR Business Operations talent programs, policies and processes account for country norms and regulatory / legal requirements 

Our ideal candidate has: 

• Has proven experience as a seasoned HR professional with strong leadership skills in communication, collaboration, problem-solving, decision-making, strategic and critical thinking. Experience required (10 + years â ideally supporting multi-site locations in a matrix environment and 5 years â¯Human Resources Management and Leadership experience) 

• Holds experience partnering with and influencing senior leaders including Executives. 

• Has a passion for results; constantly thinking of ways to positively impact the business in an ethical and integrity-based manner. 

• Uses and analyses data and metrics to make fact-based decisions which positively impact the business. 

• Holds a University Degree (preferably Human Resources or Management). MBA and/or CHRM accredited as an asset. 

• Can demonstrate successful management of multiple projects and ability to complete competing priorities quickly while balancing the needs for quality. 

• Has encountered a variety of complicated situations outside of standard policies requiring the regular use of ingenuity, innovation and decisiveness. 

What kind of person will succeed in this team?â¯Â 

As the ideal candidate for the Senior Director, HR Business operations role, you possess a diverse skill set, including leadership, global perspective, analytical thinking, and change management expertise. You must be tech-savvy, possess strong communication and problem-solving skills, and demonstrate empathy and continuous learning. A strategic thinker and collaborative leader, you champion employee experience and drive positive change. Your role requires Change Leadership experience, a hands-on approach, and a proactive mindset. You anticipate broader business impacts, innovate solutions, and contribute to HR operations' continuous improvement. Your decisions directly influence CAE's mid to long-term goals, impacting operations at local, regional, and global levels, and contributing to organizational success. 

 

CAE offers: 

• an environment where your initiatives will be recognized and valued 

• the opportunity to work on a variety of projects on a multidisciplinary team 

• flexible schedules 

• attractive employee benefits 

Position Type                       

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.  

 

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at rh-hr@cae.com.