Full-Time Overnight Concierge
2 weeks ago
Concierge - Summer Seasonal page is loaded Concierge - Summer Seasonal
Apply locations Whistler time type Full time posted on Posted 30+ Days Ago job requisition id REQ10306996 About Four Seasons:
Four Seasons is powered by our people. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Full-Time Seasonal Concierge.
Hourly wage: $21.The Concierge will respond to a wide variety of guest requests by accurately assessing the guest's needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Utilize computerized or manual systems to review and manage daily record sheets, guest accounts, receipts, and vouchers.
Conduct pre-arrival processes, contacting future guests to arrange services such as Wine Tastings, Dining Reservations, shipping packages, transportation, and researching various vendors.
Maintain constant communication with guests through our messenger app, providing immediate responses and proper closure of interactions.
Address and resolve customer complaints, assisting with inquiries about hotel services, hours of operation, key personnel, in-house events, and directions.
Engage with guests in person and by phone, adhering to Brand standards.
Ensure that concierge desk materials, including information on restaurants, museums, attractions, maps, and local activities, are updated and current.
Preferred background in luxury hotel Front Office, Concierge, or Guest Services.
Priority consideration for current Four Seasons employees, bilingual candidates, and those with prior luxury hotel/environment experience.
Proficiency in the English language, both written and oral, is mandatory.
Access to affordable shared staff accommodation
Complimentary meal per shift in our employee dining room
vacation days and additional floating holidays per year
Excellent training and development program
Discovery Nights at Four Seasons worldwide
As our hotel is open 24/7, 365 days a year, we expect our Concierge to be flexible in working mornings, evenings, weekends, overnights, and holidays.
Learn more about Four Seasons Whistler on Social Media:
Twitter: @FSWhistler
Facebook:
We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
locations Whistler time type Full time posted on Posted 30+ Days Ago Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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