Service Advisor
1 month ago
Harwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, McLaren, MAN, Volvo and the most recent addition, INEOS. We have over 25 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.Established since 1931, we are a successful and progressive third generation family owned business. In 2022 our turnover was over £600m and we now employ over 1000 valued members of staff.Our vision is ‘Powering Family Adventure’. In other words, our brands, systems and people help power our customers adventures ensuring they feel both part of our family business and our company values.81% of our employees responded to our engagement survey in 2022 with an increased engagement score of 9% on the previous survey, we are a safe bet for a job and a careerJOB PURPOSEThe role of the Service Advisor is to:* Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.* Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.* Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.* Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.Department/Business/Location:ServiceReports to:Aftersales ManagerKEY RESPONSIBILITIES* Provide exceptional levels of customer service and ownership throughout your customer’s Harwoods experience.* Ensure a close relationship with the workshop to guarantee a high standard of communication for the customer.* Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.* Handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.* Confidently establish an understanding agreement with the customer of the work to be carried out.* Accurately maintain the service department loading system in line with workshop capacity.* Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.* Understand and adhere to manufacturer service requirements.* Maintain safe working practices and abide high standards of the business.* Take on additional responsibilities as required by the business.Skills & RequirementsEssential* Full UK driving licence.* Organised.* Smart appearance.* Confident.Ability to excel in a team-based environment and achieve common goals.ExperienceEssential: 3 years experience in automotive Service Advisor role.Essential: 3 years experience in an automotive Service Advisor role.Desirable* Relevant experience in a customer facing role delivering excellent service
Advertising your job vacancies with the IMI is an ideal solution to fix your recruitment needs at low cost.
#J-18808-LjbffrWe have other current jobs related to this field that you can find below
-
Automotive Service Advisor
2 weeks ago
Surrey, Canada Dale's Auto Service Full time**Service Advisor Position Opportunity** Dales Auto Service has been servicing customers for 48 years! Qualifications for Service Advisor - Working knowledge and experience of automotive products, repairs and parts - Secondary education in the automotive field or equivalent work experience - Strong communication skills and the ability to translate customer...
-
Automotive Service Advisor
2 months ago
Surrey, Canada OK TIRE & AUTO SERVICE Full timeAutomotive Service advisor required. You must be a self starter, highly motivated and knowledgeable in automotive services. Seeking a professional, organized individual who has excellent written and verbal communication skills and keen attention to detail. The successful applicant should have worked in a similar role previously and have the ability to work...
-
Automotive Service Advisor
3 weeks ago
Surrey, Canada OK TIRE & AUTO SERVICE Full timeExperienced service advisor required. This is a junior role to get the team to the next level. You must be a self starter, highly motivated and knowledgeable in automotive services. Seeking a professional, organized individual who has excellent written and verbal communication skills and keen attention to detail. The successful applicant should have worked...
-
Automotive Service Advisor
7 days ago
Surrey, Canada OK TIRE & AUTO SERVICE Full time**About us** OK TIRE & AUTO SERVICE is a small business in Surrey, BC V3W 2M1. We are professional, agile, professional, and our goal is to one stop automotive repair shop for the community. **About us** OK TIRE & AUTO SERVICE is a small business in Surrey, BC V3W 2M1. We are professional, agile, creative, and our goal is to be one stop automotive repair...
-
Service Advisor
4 weeks ago
Surrey, BC, Canada Jim Pattison Auto Group Full timeTuesday, May 21, 2024 We have a great career opportunity for you to join Jim Pattison Chrysler Jeep Dodge as a Service Advisor ! If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Competitive compensation plans. Unlimited opportunities for growth and...
-
Service Advisor
1 week ago
Surrey, Canada Murray Hyundai White Rock Full time**Job description** Job Title: Service Advisor Company: White Rock Hyundai Location: White Rock, British Columbia, Canada Are you passionate about delivering exceptional customer service? White Rock Hyundai, one of the leading Hyundai dealerships in the area, is seeking a dynamic and customer-focused Service Advisor to join our team. If you have a...
-
Service - Advisor
2 weeks ago
Surrey, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...
-
Service Advisor
4 weeks ago
Surrey, Canada White Rock Dodge Full time**Do you have what it takes to join one of Canada’s Best Managed Companies?** White Rock Dodge is seeking an experienced Service Advisor to join their team. If you have a proven track record of success as a Service Advisor and are looking for a fun, positive team environment, we want to hear from you! **About the Role** The Service Advisor provides...
-
Service Advisor
2 weeks ago
Surrey, Canada Barnes Wheaton GM Full timeBarnes Wheaton GM - South Surrey is currently seeking to expand our team with a **Full-Time Service Advisor**! If you are a service advisor who wants opportunities for growth, great pay, awesome coworkers, and have a mild to severe obsession with cars and trucks, look no further than Barnes Wheaton GM - South Surrey! **Job Summary**: Reporting to our new...
-
Service - Advisor
1 month ago
Surrey, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...
-
Service - Advisor
2 weeks ago
Surrey, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...
-
Service Advisor
3 days ago
Surrey, British Columbia, Canada Mainland Ford Full timeDo you have what it takes to join one of Canada's Best Managed Companies?Mainland Ford is seeking an experienced Service Advisor to join their team. If you have a proven track record of success as a Service Advisor and are looking for a fun, positive team environment, we want to hear from you.About the RoleThe Service Advisor provides excellent customer...
-
Service - Advisor
2 weeks ago
Surrey, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...
-
Service - Advisor
3 weeks ago
Surrey, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...
-
Service Advisor
3 days ago
Langley, BC, Canada Found Rs Full timeYour future employer is offering a fantastic opportunity to join their well-established and rapidly growing business as a Service Advisor. A generous package is available for the right candidate, including a basic salary of up to £26,000, 32 days holiday (including BH), a highly competitive pension scheme, as well as continuous training and development....
-
Service Advisor
2 months ago
Surrey, Canada Star Group Full timeOur company provide fininacial services to clients from various banks in Canada. We are looking for service advisors who can work with us and deliver services to clients. - Full training and support will be provided. - New fresher or exprienced in industry are welcomed. - You can work as full time / part time as per your flexible time. - Basic computer...
-
Service - Advisor
3 days ago
Surrey, British Columbia, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group's relentless commitment to customer satisfaction has allowed us to grow into one of Canada's largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...
-
Service Advisor
3 days ago
Surrey, British Columbia, Canada Institute of the Motor Industry. limited Full timeFind jobs in the automotive retail industry Harwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, McLaren, MAN, Volvo and the most recent addition, INEOS. We have over 25 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and...
-
Service Advisor
2 months ago
Surrey, Canada The Jim Pattison Auto Group Full timeJim Pattison Volkswagen Surrey has great career opportunity for you as a Service Advisor! If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Why join us - Competitive compensation plans. - Unlimited opportunities for growth and development. - Manufacturer...
-
Service - Advisor
2 months ago
Surrey, Canada The Jim Pattison Auto Group Full timeWe have a great career opportunity for you to join Jim Pattison Hyundai Surrey as a Service Advisor! If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Why join us - Competitive compensation plans. - Unlimited opportunities for growth and development. -...
