Head of Medical Services
2 weeks ago
Field Service Leader (Gas Utility) Location: Reports to: Project Manager
We are seeking experienced and motivated Field Service Leaders to join our team in British Columbia. As the Field Service Leader, you will supervise and manage a team of Field Service Representatives responsible for the installation of gas meters for residential and small commercial customers. You will ensure all installations are completed safely, efficiently, and in compliance with all regulatory standards. This role requires strong leadership, management, and technical skills, including participating in and assisting with the training of Field Service Representatives.
Supervision and Management:
Lead and manage a team of Field Service Representatives.
Monitor performance and provide regular feedback and coaching.
Conduct performance evaluations and implement improvement plans as needed.
Training Oversight:
Participate in a paid 3-week training course for Field Service Leaders.
Assist in the training of Field Service Representatives, including providing guidance and support.
Ensure that all team members complete the training successfully and are prepared for field responsibilities.
Provide ongoing coaching and support to newly trained representatives as they transition to fieldwork.
Quality Assurance and Safety:
Ensure all installations comply with relevant codes, standards, and regulations.
Customer Service:
Maintain high levels of customer satisfaction through effective service delivery and problem resolution.
Review and approve installation documentation and reports submitted by Field Service Representatives.
Maintain accurate records of team activities and performance.
Report on team performance and project status to the Project Manager.
Previous management and supervisory experience an asset.
Experience in the gas meter installation industry or a related field is preferred.
Strong leadership and management skills.
Strong organizational and time management skills.
High level of technical and mechanical aptitude
Certifications and Licenses:
Class B license for gas fitting valid in British Columbia required.
Valid driver’s license, abstract required.
Health and dental benefits package.
About Arch Staffing and Consulting
Arch Staffing & Consulting will be the premier global staffing resource our clients, candidates and colleagues count on. We focus on finding our candidates their ideal job and we help our clients find ideal candidates.
Arch provides professional and commercial services for all industries, including information technology, accounting & finance, administration, skilled trades, engineering, healthcare and industrial.
Our team has more than 100 years of combined experience in the staffing industry, and a large network of proven talent.
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