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Assistant Food
4 months ago
We are not accepting International applicants at this time.
Ensures the efficient and smooth day-to-day operation of the various Food & Beverage Outlets.Ensures the F&B Outlets, and the Chelsea Hotel, are represented in a professional and courteous manner.This position will rotate through all Outlets of the Food and Beverage division for professional development.Monitor the quality of food from the kitchen and work with the Chef, Executive Sous or Sous Chef to correct problems and maintain quality.
Oversee the Guest Experience and service provided while monitoring Net Promoter Score, Market Matrix scores and departmental KPIs.
Make contact with Guests to ensure their satisfaction and to resolve any complaints.
Ensuring all aspects of the Outlets are monitored including the express|o, cashier stations, bussing stations, buffet set ups, Birthday Party bookings, VIP events & dinners, seasonal specials, marketing collateral set up and all others areas.
· Monitors the progress of guest needs and provides direction to colleagues.
Maintains high quality service and brand standards required by the Hotel.
~ Oversees inventory of all products to ensure that an appropriate par stock is maintained and available at all times.
· Coordinate the inventory of china, silverware and glassware.
· Maintains and ensures the required levels of sanitation and cleanliness of kitchen and dishwashing areas.
Selection, Training and Development process for all new colleagues in coordination with the Department Manager.
Provides the kitchen with guest comments and confirms the start of the meal.
· Coach, counsel and performance management of colleagues in coordination with the Department Manager.
Knowledge of scheduling, payroll, month-end reports, profit and loss statements, forecasting, and budgeting.
Complies with Hotel Policies and Procedures.
Performs other tasks as assigned by Management.
· Working with the Chief Steward and Outlet Managers, ensures outlets, banquets and kitchens are supplied with clean operating equipment including utensils, glassware, flatware, while maintaining and updating equipment inventories
· Ensures that no reusable food is wasted.
· Control chemical and cleaning supply costs.
Maintains and controls inventory of all china, glass and silver.
Ensures outlets, banquets and kitchens are supplied with clean operating equipment including utensils, glassware, flatware, while maintaining and updating equipment inventories.
Working Experience
· Minimum of two years experience as an assistant manager in a restaurant, dining room, or banquet facility.
Proficiency in Microsoft Outlook, Word and Excel.
Ability to manage multiple priorities
· Language
· The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.
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