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Iq Food Co. Yorkdale Restaurant

4 months ago

Toronto, Canada iQ FOOD CO. Full time

Team Leaders report to their Assistant General Manager and General Manager, overseeing both back of house and front of house operations. They’re passionate about fitness and inspired by wellness; they're willing to explore all elements of health and food including progressive ingredients and ideas.

Team Leaders are masters of our line and front of house experience. Leading by example, they inspire their teams to uphold the highest level of service and quality of food. They are responsible for creating a positive working environment and for encouraging those around them to improve and excel on a daily basis.

If this sounds like a team you’d want to be a part of and are interested in joining one of the fastest growing brands in the healthy hospitality space, read on for more details.

**Requirements**:

- Front of House_
- Demonstrating a fluency of our entire menu and sharing that knowledge w/ our guests
- Ringing in orders, handling payments, and managing the total guest experience
- Willingness to become a leader of our coffee and tea program, taking full ownership of iQ’s espresso and tea station
- Helping expedite orders while keeping work areas meticulously tidy
- Assisting w/ merchandizing of food and beverages
- Assisting w/ the organization of catering orders
- Assisting managers w/ impeccable store organization
- Independently performing opening and closing duties (ability to open and close our restaurants)
- Back of House_
- Working diligently to prepare key ingredients for breakfast, lunch and dinner service while maintaining immaculately clean work stations
- Working alongside fellow Team Members during busy breakfast, lunch and dinner rushes, specifically our bowls, snacks and smoothie menu.
- Navigating through busy service times by prepping food on demand and staying on top of par levels.
- Tasting the entire line to ensure that the ingredients are prepared and taste according to iQ standards.
- Management Responsibilities_
- Assisting the AGM and GM in running a smooth service by ensuring all food is prepared on time and the team is organized into their appropriate positions.
- Providing feedback to team members to ensure that they are on a path to success
- Assisting with the training of new team members
- Responsible for delegating and ensuring team members are taking their breaks
- Ensuring that our team is maintaining iQ’s Health & Safety standards at all times
- Receiving orders from our suppliers, and organizing while putting them away following FIFO techniques
- Able to respond and handle guest complaints and guest interactions.
- Maintaining neat and tidy work stations and ensuring the kitchens and workstations are left in spotless condition
- Ensuring their team exemplifies iQ’s brand values and shares our passion for health, wellness and delicious food
- Assisting the Management team in creating a positive workplace and encouraging dialogue and communication among team members

**QUALITIES + QUALIFICATIONS WE LOOK FOR**:

- Demonstrating a fluency of our menu and sharing that knowledge w/ our guests
- Ability to establish a personal connection w/ our guests
- Willingness to become a highly trained barista able to take full ownership of iQ’s espresso and tea station
- Well-developed safe-knife handling practices
- Prior experience in a restaurant kitchen, hospitality or catering environment is required
- Prior experience as a leader is highly preferred, but not required

**Benefits**
- $18.50 / hour
- Health benefits / insurance
- Discounted food at our restaurants (as per staff meal policy)