Program Assistant
2 weeks ago
The swiya of the shíshálh people lies between Queens Reach in Jervis Inlet and Howe Sound on the south coast of British Columbia. Historically there were four main settlements at kalpilin (Pender Harbour), ts’unay (Deserted Bay), xenichen (Jervis Inlet) and tewankw near Porpoise Bay.shíshálh Nation is committed to innovation in program and service delivery designed to assist our members and community to achieve greater independence, wellness and self-sufficiency. Foundational to our shared work is the protection, promotion and practice of shíshálh culture, language and laws within our swiya.
Reporting to the Social Development Manager, the Program Assistant works alongside and receives day-to-day work direction from the Outreach and Activity Coordinator for Mental Wellness and Substance Use (MWSU). Further, you will also receive work direction from the Social Workers (MWSU and Complex Care) for higher-level guidance regarding client care plans and specific support requests. Client support strategies must be in tune with established client care plans. This is a part-time position.
The Candidate:- Provide administrative support for the peer volunteer program, including communication assistance, volunteer scheduling, hours tracking, and financial requests.
- Support logistical needs for MWSU events and activities, such as facility bookings, child minding coordination, purchase orders, supply shopping, event/meeting setup and cleanup.
- Assist with community outreach and safety support through home/site visits alongside MWSU staff.
- Arrange or provide transportation as needed for clients, including ride arrangements, vehicle bookings, and ferry bookings.
- Assist with outreach and communication efforts, such as preparing posters and disseminating accurate information under guidance.
- Support outreach to individuals who use drugs/alcohol and their families, accompanying MWSU staff in various settings.
- Utilize databases for accurate client progress tracking and confidential record keeping (if requested).
- Assist with budget implementation, volunteer and staff scheduling, payment requests, and preparation of informational materials and reports (if requested).
- Perform other duties within the scope of the position, as assigned.
Qualifications, Skills and Abilities:
- 6 months experience in a related field (supportive housing, health and social services, etc.) or equivalent education and experience.
- Front-line or lived experience supporting others with Mental Wellness and Substance Use issues will be considered essential.
- Great organizational skills; excellent verbal and written communication skills. Communicates effectively and sensitively with clients from diverse backgrounds.
- Previous experience working on harm reduction initiatives.
- Analytical skills, sound judgement and decision-making skills are required to assess situations and determine the best possible outcomes.
- Proficient in the use of MS Office programs with advanced knowledge of Excel and strong database skills
- Knowledge and understanding of residential schools/colonial practices and the enduring intergenerational impacts.
- Experience working in a First Nations government or other indigenous-led organization is preferable.
- Knowledge of shíshálh culture and community members is an asset.
- Experience working with First Nations preferred.
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