Bilingual Content Designer

3 weeks ago


Montréal QC, Canada Finance Professionals Inc. Full time

Daily Responsibilities:

The designer will be working on the online banking app experience, mainly tackling payment related features. This means we:

• Help clients execute their day-to-day banking activities

• Deliver new/improved features to facilitate our client’s banking

They will:

• Work within their squad (Interaction Designer, Visual Designer, Content Designer, Design Research and Manager), to research and identify the client’s problem

• Create and evaluate potential solutions

• Create, test and translate the content

• Support their cross-functional partners: product managers, project managers, business analysts, developers and quality assurance teams while designing and building the solution

• Deep knowledge of the design process

• Excellent synthesis skills to deliver messages efficiently

• The ability to create content that increases client engagement

• Strong collaboration skills

• A curious, strategic, and analytical mindset;

• A natural leader self-starter with solid time management and presentation skills

• Experience designing content-first and comfort working on multiple projects

• Ability to translate and adapt our messages for our French clients

• Interest in developing other design skills

What program/technology/software knowledge is essential for this role?

Content designers use Confluence, Figma & Mural.

Must-have Skills/Experiences:

4 to 10 years of experience

• Content experience in digital product (UX writing)

• Demonstrated ability to edit to the main client message

• Experience working in Agile project management environments

• Understanding of Interaction design, Visual Design

• Experience writing in both French and English

• A post-secondary education, ideally with a university degree or college diploma

• At least 4 years of writing experience at a creative agency or in-house creative team

• Excellent problem-solving skills and the ability to think critically about the challenge at hand

• A portfolio of work samples showcasing your copywriting work

Nice-to-have Skills/Experience:

• Interaction & Visual Design Experience

• Experience with usability research (focus on content)

• Has worked with large design teams and multiple stakeholders (Product/Business/Technical partners)

• Figma, Confluence, Jira experience

• Has worked on content strategy projects

• A working knowledge of accessibility standards and methods to address them

• A knowledge of design and technology trends


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