Stakeholder Engagement Manager

2 weeks ago


Toronto ON, Canada Celltrion Healthcare Canada Limited Full time

Targeting Specialty Pharmacies, Preferred Pharmacy Networks, Retail Pharmacy both Independent and chain and other key accounts and Benefits Consultants across Canada this person will collaborate with Celltrion HC functional leads to maximize patient access to all existing and new launch therapies. Develop and execute marketing and engagement plans tailored to the needs of retail pharmacies and chains to enhance product access and utilization
Collaborate with the hospital lead to support the development of hospital pharmacy strategies and tactics, ensuring alignment with overall business objectives
Assist the sales team in strategic planning and partnership discussions with large and priority key accounts, as identified by the sales team
Collaborate closely with market access, sales, marketing, and patient support program leads to monitor threats, maximize opportunities and to ensure business optimization
Understand market access dynamics including private and public payer groups, large self-funded insured benefit groups, and payer adjudication
Maximize opportunities with and educate preferred pharmacy networks on Celltrion HC products
Communicate effectively with internal stakeholders to align the strategic and tactical direction of brand projects with the overall brand strategy, and to implement innovative/competitive solutions
Seek to discover and meet the needs of pharmacy customers by building relationships, assessing new insights, identifying strategic business opportunities, and delivering innovative solutions
Demonstrate strong business ethics, understand business principles, and interpret resources available to make sound business decisions to help the team achieve business excellence
Maximize distribution of all new product launches and provide comprehensive training to all pharmacy partners
Participate in annual brand planning process for current and future products
Review, on an ongoing basis, sales performance and adjust strategies and programs accordingly
Collect feedback from specialty pharmacy customers and effectively communicate important updates to senior management
WORK EXPERIENCE
Knowledge and understanding of market access including private/public payers, payer adjudication, and preferred pharmacy networks
1) Business planning
4) How patient support programs work and experience in working collaboratively with patient support programs is critical
Strategic Planning and Business Planning: Demonstrated experience and mastery in delivering a cross functional solution-based approach to competitive planning that anticipates and outmaneuvers the competition
Solid ability to quickly grasp diverse therapeutic areas and understand the science
Demonstrated experience with execution of value propositions, product messaging and success navigating the diversity of Canada
Strong analytical ability and experience working with sales data
Demonstrate critical leadership capabilities including strategic thinking, driving results, commercial orientation, collaborating and influencing
Strong understanding of the pharmaceutical sales and market access functions, including private and public payer dynamics, sales models, relationship building, value-based approaches, and sales-based metrics and KPIs
Demonstrate enthusiasm, strong initiative, high sense of urgency, and being comfortable managing conflicts
Strong project management skills: ability to stay on top of and lead multiple projects concurrently
Excellent communicator – verbal, written and presentation skills, and ability to build and foster strong relationships with internal and external stakeholders (specialty pharmacies, patient support programs, industry associations and KOLs)
Bilingualism (English/French) is considered an asset
Undergraduate degree in business or science is required
B.A. or post-graduate degree is desirable
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