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Director, Consulting Services
4 months ago
At Calian Digital Solutions, we thrive on innovation and collaboration to deliver cutting-
edge solutions to our clients. Director, Consulting Services (Data & AI). team while spearheading the development and implementation of AI-driven solutions for
Reporting directly to the VP of Solutions Delivery, the Director, Consulting Services (Data &
AI) will play a pivotal role in driving the growth and success of our business unit. position requires a strategic leader with hands-on project management experience who is
Provide strategic guidance on AI strategy and capability building, collaborating closely with internal stakeholders and clients to identify opportunities for innovation.
Construct comprehensive budgets for the division that effectively reflect and align with the strategic direction of the business, encompassing forecasts for both revenues and expenses.
Monitor Profit & Loss statements to ensure financial health, including revenue growth and cost management. Oversee cross-functional resources to successfully implement new client initiatives, program enhancements and service offerings.
Provide guidance on resource allocation and management, ensuring optimal utilization of internal capabilities in the current and future tense.
Maintain up-to-date knowledge of technological advancements and industry trends for the Data & AI division.
Accountable for the delivery of Data & AI solutions for our clients, ensuring alignment with their business objectives and delivering measurable value.
Client Services & Deliveries
Build and maintain strong client relationships, serving as a trusted advisor while driving customer satisfaction and retention, and successfully expanding accounts over time.
A champion and a subject matter expert in Data and AI, ability to sell a vision and Data & AI strategy to decision-makers and influencers within client organizations.
Act as the Executive Level escalation point-of-contact to ensure appropriate handling and communication of client issues.
Design and deliver personalized AI strategy workshops and training sessions for clients, enabling them to maximize the value of data-driven insights and leverage our AI technologies effectively.
Provide guidance to clients on AI governance frameworks, best practices, and risk management strategies to ensure the successful adoption and implementation of Data/AI solutions.
Champion ethical wellness regarding the responsible use of Data/AI for considerations such as bias mitigation, fairness, transparency, and privacy protection, to foster trust and credibility with clients and their stakeholders.
Conduct regular performance reviews and assessments of Data/AI implementations for clients, identifying opportunities for optimization and scalability to drive continuous improvement and value realization.
Proactively monitor ongoing deliveries to bridge any gaps between existing projects, customer needs, and evolving industry trends/competitive offerings.
Recognize and oversee projects and programs deemed “at risk” that could jeopardize current or future opportunities to safeguard organizational goals.
Bachelor’s degree or College diploma in Business Administration, Computer Science, or a related field.
A minimum of 10 years of experience in project management, with a proven track record of delivering IT and transformation projects on time and within budget.
Experience developing project proposals, comprehensive project budgets, and extensive contributions throughout entire engagement lifecycle from sales to delivery.
At least 7 years of experience in an IT consulting environment, a recent focus on AI and/or analytics is considered to be a plus.
Strong understanding of Data & AI concepts and technologies, with the ability to translate technical capabilities into business value.
Experienced with Microsoft technology stack.
Expertise in management consulting or professional services offerings and go-to- market strategy.
Demonstrated experience in client engagement and business development, with a track record of expanding accounts and driving revenue growth.
At Calian Digital Solutions, we foster a culture of innovation, collaboration, and excellence.
diversity and inclusion in everything we do.
We actively support your journey towards Microsoft certifications. an array of study materials and support tools, ensuring you have everything you need to
comprehensive resources, you’ll be well-equipped to excel in your Microsoft certification
modern office spaces, we provide the flexibility you need to thrive and socialize.
designed to support your physical and mental well-being.
