Housekeeping Night Supervisor
1 month ago
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Competitive salary and flexible benefit plans
Employee rates at Accor properties in NCA region
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities
Job Description The Housekeeping Supervisor will assist the Housekeeping Manager and Director of Housekeeping in maintaining hotel facilities in a clean, sanitary, and orderly condition. The Housekeeping Supervisor will inspect the guestrooms on a daily basis to ensure they are ready for occupancy. Manage and provide support for the Room Attendants, Turndown Attendants, Public Area attendants and House attendants
Resolve guest concerns in the absence of the Director of Housekeeping and Housekeeping Manager
Assign room attendants’ carts/signs board in the morning and the afternoon
Inspect public areas, housekeeping closets for standards compliance
Work closely with the Front Office regarding room stock and availability via phone or in person
Submit maintenance reports/requests to Royal Service and follow up for completion
Provide training and guidance on Fairmont Standards of Service
Contribute to a fun, positive work environment for the Housekeeping Team
Builds strong rapport with support departments
Stays fully knowledgeable and follows stipulations of the hotel union contract
Consistently offers professional, engaging and friendly service
Minimum 1 year experience in a Housekeeping role
Experience in a Housekeeping leadership capacity an asset
Ability to work a flexible schedule including weekends, nights, and holidays
An operational knowledge of MICROS OPERA and Microsoft Office suite (Word, Excel, PowerPoint)
Able to balance a variety of conflicting priorities while providing guest service
Additional Information Visa Requirements: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Our Commitment to Diversity & Inclusion
We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Do what you love, care for the world, dare to challenge the status quo#Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
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