Partnership Lead, Multiple Sclerosis

4 weeks ago

Toronto ON, Canada Biogen, Inc. Full time

Job Purpose:
• The Partnership Lead is a full-time field-based position dedicated to drive the appropriate use of Biogen brands and services, improve patient journey to care and customer satisfaction, ultimately growing Multiple Sclerosis (MS) revenue within the assigned territory.
• The Partnership Lead acts as Biogen’s main point of contact with MS points of care, identifying account needs, opportunities and defining the appropriate action plan in collaboration with cross-functional partners - Marketing, Medical Affairs, Services and Solutions, and Market Access - ensuring coordinated customer engagement.
• The Partnership Lead is part of the MS sale team covering all key accounts located in the province of Ontario Canada; , this role reports directly to the Business Unit Head of Specialty

Responsibilities:
• Increase the capture of patients that are appropriate for Biogen therapies and accelerate the adoption of future brands to be launched.
• Promote and differentiate Biogen’s suite of offering, from therapeutic portfolio, to Programs, Services and Technologies to entrench its leadership position in MS.
• Define the critical success factors for the assigned territory, develop and execute the territory plan accordingly, taking the lead to mobilize the appropriate resources, collaborating with the head-office team and cross-functional partners.
• Lead the identification of educational and operational enhancement needs in key accounts, supporting the implementation of value-add initiatives such as Other Learning Activities (OLAs) and practice efficiency projects to enhance the disease management experience for both HCPs and patients.
• Analyze, track and report account performance, manage appropriately the allocated territory activity budget while performing other administrative requirements on a timely basis.
• Maintain best in class knowledge, demonstrating industry-leading understanding of disease state, products (BIIB and competition), and clinical practices; proactively seeks external opportunities for learning and actively in training to acquire and advance knowledge.
• Perform company business in compliance with relevant regulations, company policies and procedures.
• All other duties required.

Qualifications

Qualifications:

Experience
o 5+ years of progressively responsible and successful field sales achievements in a competitive sub-specialty/ biotech market, or related combination of skills and experience.
o Experience in launching products at the field level.

Skills
o Result-driven individual motivated by driving and exceeding annual brand and franchise performance objectives with proven and sustained track record.
o Strong communicator that can influence through the variety of customer interaction channels (written, oral face-to-face and virtual).
o Customer-centric mindset capable of establishing strong and lasting rapport with customers for mutually beneficial outcomes.
o Consultative approach that is solution-oriented, connecting customer needs with franchise objectives and ability to effectively problem solve in ambiguous or new situations.
o Superior territory management acumen with good analytical skills and advanced account planning competencies.
o Team player that can collaborate effectively with cross-functional partners assigned to the territory and leading territory initiatives without formal authority to ensure coordinated efforts.
o Demonstrated ability to access customers within and across the territory, effectively using an omnichannel approach, leveraging in-person engagement
o Digital communication tools

Language
o Fluency in English is required, proficiency with French an asset.

Additional requirements
o Willingness to travel 40% to 50% of the time. Very little overnight travel required

o Must have a valid driver’s license.

Additional Information

Why Biogen?

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts

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