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General Manager, Performance General Manager, Performance

2 months ago


SaintLaurent QC, Canada Urgo Hôtels Canada Full time

Hotels : Residence Inn Mont-Tremblant Manoir Labelle & Homewood Suites by Hilton Mont-Tremblant Resort
du Curé Deslauriers, Mont-Tremblant, QC J8E 1C9
The Residence Inn Mont-Tremblant Manoir Labelle and Homewood Suites by Hilton Mont-Tremblant Resort , two must-see destinations nestled in the heart of majestic Mont-Tremblant. Offering a warm yet refined setting, these two hotels capture the essence of outdoor hospitality, with stunning mountain views and direct access to the ski slopes. We are looking for a passionate General Manager to manage our hotels, ensure a quality service offering and maximize operational performance. Reporting to the Vice President of Operations, you will oversee teams and develop strategies to improve the guest experience while meeting the standards of the Marriott, Hilton and Urgo Hotels Canada brands.
Pension plan with employer contribution.
Discounts at Hilton and Marriott hotels
Operations Management
Human resources management
Financial and materiel management
Operations management:

Ensure the smooth day-to-day operation of all hotel operations.
Regularly inspect the hotel and follow up on needs with supervisors from relevant departments.
Ensure the maintenance of buildings with preventive maintenance of the building stock
Human resources management
Set goals, evaluate performance, and motivate teams.
Support directors in the day-to-day management of their teams while respecting budget objectives and operational needs
Management of financial and material resources
Analyze financial statements and control costs.
Negotiate with suppliers and optimize inventory management.
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Relations with Partners and the Community:
Multiple Owner in a Business Unit with Individual Unit Owners
Ensure a positive presence through a dynamic community that includes several interlocutors (Tremblant Resort Association, Tourisme Mont-Tremblant, Tourisme Laurentides)
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5 years of experience in the functions of high-level managers in the hotel industry
~ Human Management Skills
~ Skills in aspects of hotel financial management.
~ Comfortable with computer systems.
~ Bilingualism (French and English), a third language is an asset
~ Training in hotel management or business administration (an asset)
~ Management and motivation of diverse teams, conflict resolution.
~ Urgo Hotels Canada at a glance:
Welcome to Urgo Hotels Canada, a renowned leader in hotel management and development, with over four decades of experience in the Canadian hospitality industry. As pioneers in hotel management, acquisition, development and design, we have recently strengthened our position through a strategic partnership in 2022 with Hersha Hospitality Management (HHM). This merger significantly expanded our footprint, bringing the number of our properties to more than 235 hotels in North America, including 17 in Quebec. Join us in helping to create memorable experiences for our customers.