General Manager
2 months ago
**Become the General Manager of the Monkland Tennis Club**
Founded in 1939 in the heart of Notre-Dame-de-Grâce, the Monkland Tennis Club (MTC) is a cornerstone of Montreal's tennis community. With nine clay courts and a heated saltwater pool, it welcomes around 900 members and offers a full program of tournaments, tennis clinics, and social activities. The non-profit Club is managed by a volunteer Board of Directors and operates under its General Manager from May 1st to November 30th.
**Your Responsibilities**:
You will be responsible for the overall management of The Monkland Tennis Club, in collaboration with the Board of Directors and in compliance with club regulations and all applicable laws, specifically:
- **Club Management**: Oversee daily operations, including member management, facility scheduling, and program coordination using integrated club management software.
- **Staff Management**: Recruit, train, and supervise a seasonal team of 20-40 employees (tennis professionals, lifeguards, F&B staff, maintenance, and administrative support).
- **Financial Management**: Collaborate with the Treasurer and accountant to develop and manage the annual budget, ensuring accurate financial reporting and cost control.
- **Facility Management**: Ensure the optimal condition and functionality of all club facilities (courts, clubhouse, pool, etc.) and equipment, complying with all safety regulations.
- **Member Relations**: Cultivate positive relationships with members, address their needs and inquiries promptly, and foster a welcoming club atmosphere.
- **Strategic Planning**: Develop and implement initiatives to enhance member and employee satisfaction and promote club growth.
**Your Profile**:
- Proven experience managing a non-profit organization, collaborating effectively with a Board of Directors.
- Strong financial acumen, including budget management and experience with management software (POS systems, accounting software, etc).
- Experience with HR processes, such as hiring, training, and performance management.
- Food and beverage management experience is highly desirable.
- Experience in the tennis or sports industry is a plus.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to prioritize tasks, work independently, and contribute effectively as part of a team.
- Bilingual in French and English (written and spoken).
**As an Employer, We Offer You**:
- A competitive annual salary, with additional performance bonus structure.
- The Club operates from May 1st to approximately November 30th, with your presence required at the Club during the weeks before and after the opening and closing of the season.
**Job Type**: Fixed term contract
Contract length: 9 months
Additional pay:
- Bonus pay
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
Work Location: In person
Application deadline: 2024-12-01
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