Director, Customer Support

2 weeks ago


Peterborough ON, Canada Trent University Full time

Job Title: Director, Client Services Date Posted: Department: Information Technology

Supervisor Title: AVP, Information Technology

Status: Full-time (35 hours per week), Regular

52 bi-weekly

Start Date: As soon as possible Job Purpose : The IT Director, Client Services, exists to champion the delivery of high-quality IT customer-centric services that meet the diverse needs of the University. By strategically overseeing the IT Client Service Desk, Desktop Management, Classroom Technology and Support, and LMS Administration and Support, this role ensures the seamless operation of technology solutions, fostering innovation, and enhancing the overall user experience. With a commitment to strategic alignment, service excellence, and continuous improvement, the IT Director of Client Services is instrumental in driving the organization toward its technological goals and aspirations.

ca (Microsoft Word or Adobe PDF) no later than the above closing date at 4:00 p.m. Trent University is actively committed to creating a diverse and inclusive campus community and encourages applications from all qualified candidates. Trent University offers accommodation for applicants with disabilities in its recruitment processes.



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