Manager, Solutions Delivery

2 weeks ago

Ottawa ON, Canada Payments Canada Full time

Monday, April 29, 2024

Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environmentthat supports in-person connection and remote work.



| Get to Know Us

We are a unique organization situated at the centre of Canada’s payments ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas, and to navigate industry-level challenges. We adhere to a set of values that in themselves are tensions: Inspire Trust, Build Community and Enable Change.

Payments Canada -where our country connects:

| Our Culture

We are a collaborative, diverse and passionate group of individuals. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across our ecosystem

Come and join us - Where Payments Meets Purpose

| About the role

Reporting to the Vice President, Technology Program Delivery , the Manager, Solutions Delivery will be responsible for the overall technical solutions delivery for Payments Canada’s programs. The Manager, Solution Delivery will provide leadership and direction to the Business Operations Readiness team, is a member of the Business Leadership Team (BLT), and works closely with other senior leaders within Payments Canada to deliver on its mandate.

The Manager, Solution Delivery plays a critical role within the Delivery pillar (CDO) and will work closely with the Transform pillar (CPO) and the Run pillar (CIO). The role is critical within the delivery pillar of the organization and is responsible for the oversight and management of all aspects of solutions delivery management for the technology programs enterprise wide. The delivery pillar is responsible for providing center of excellence services (COE) for Payments Canada.

| What you’ll do

This role is also responsible for providing leadership to the Real-Time-Rail solutions delivery team, including oversight of systems integrator and vendor deliveries. Delivery of technical solutions, including that of Real-Time-Rail consists of multiple integrated systems as well as cross industry dependencies. Candidates must be highly motivated with an ability to consistently exceed expectations and show commitment to Payments Canada’s core values.

Responsibilities of the Manager, Solutions Delivery include:

  • Develop and provide strategic oversight of solution delivery for the technical programs including the relaunch of the Real-Time-Rail program;
  • Responsible for the oversight of system Integrator and engineering solution vendors to ensure they are meeting all vendor agreements;
  • Determine and sign-off on all non-functional requirements (NFR) for programs on an enterprise scale;
  • Provide direction and oversight to technical teams to ensure solution designs, perform acceptance and sign-offs are in alignment with program needs;
  • Integrate deliverables with performance & resiliency testing, operations enablement and security teams to ensure that solution delivery is on track for delivery according to timelines and budgetary constraints;
  • Align with Payments Canada, regulatory and industry partners on matters related to technology program delivery by maintaining collaborative relationships with these key stakeholders;
  • Provide thought leadership to drive the team towards the delivery pillar’s strategic vision including facilitation of strategy development, the alignment of stakeholders, resource plans, and motivating team members to enable achievement of business outcomes.

| Minimum Qualifications

  • Post-secondary degree or diploma in computer science, software engineering, system design or another related field;
  • Minimum of seven (7) years of IT experience in a broad range of disciplines, including system integration;
  • Minimum of five (5) years of leadership experience within a technical environment;
  • Knowledge of a range of software development technologies particularly message driven design on SpringBoot, Java, RedHat OpenShift, Oracle in a highly available/high performance environment;
  • Strong solution architecture and infrastructure design and delivery skills and hands-on experience;
  • Experience in driving agenda and plans and manages solutions delivery accountabilities;
  • Management of the full software delivery lifecycle both “waterfall” and “agile” approaches;
  • Project and Program management skills;
  • Government of Canada Reliability clearance or eligibility to obtain.

| Preferred Qualifications

  • Experience in the financial industry is considered an asset;
  • Information Technology Infrastructure Library (ITIL) foundation certification in IT Service Management is an asset.

| Salary Range

  • Based on qualifications and experience: $112,364 and $140,455.

Please submit your application by May 13, 2024.

| Payments Meets Purpose - What you can expect from us

  • Flexible, hybrid (remote/office) environment;
  • Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (If eligible);
  • Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employee's with contracts 12 months & over);
  • Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown and Cultural Holiday Observance Days;
  • 26 Weeks of paid maternity and parental leave top-up;
  • Rewards and recognition program;
  • Access to Office Gym Facilities;
  • Internal and external professional development opportunities;
  • Fun team and organizational events;
  • Monthly All Staff Forums led by our Executive Leadership Team.

| Our Diversity, Inclusion and Equity Commitment


At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca .

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview. Interviews may be conducted virtually or in person.

#J-18808-Ljbffr

  • Manager, Solutions Delivery

    1 week ago

    Ottawa, Canada Payments Canada Full time

    Monday, April 29, 2024 Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environmentthat supports in-person connection and remote work. | Get to Know Us We are a unique organization...

  • Application Support

    4 weeks ago

    Ottawa, ON, Canada 2i Solutions, Inc Full time

    There is a 2 year contract opportunity for an Application Support & Delivery Manager, in Ottawa. Work would be done remotely until the pandemic situation normalizes. Please reply if you’re available. In case you are not the right resource, please refer someone. Thanks Must haves: • Reliability level Security clearance is mandatory • 7+ years of...

  • Application Support

    3 weeks ago

    Ottawa, Canada 2i Solutions, Inc Full time

    There is a 2 year contract opportunity for an Application Support & Delivery Manager, in Ottawa.Work would be done remotely until the pandemic situation normalizes.Please reply if you’re available. In case you are not the right resource, please refer someone. ThanksMust haves:• Reliability level Security clearance is mandatory• 7+ years of experience...

  • Application Support

    3 weeks ago

    Ottawa, Canada 2i Solutions, Inc Full time

    There is a 2 year contract opportunity for an Application Support & Delivery Manager, in Ottawa.Work would be done remotely until the pandemic situation normalizes.Please reply if you’re available. In case you are not the right resource, please refer someone. ThanksMust haves:• Reliability level Security clearance is mandatory• 7+ years of experience...

  • Application Support

    4 weeks ago

    Ottawa, Canada 2i Solutions, Inc Full time

    There is a 2 year contract opportunity for an Application Support & Delivery Manager, in Ottawa.Work would be done remotely until the pandemic situation normalizes.Please reply if you’re available. In case you are not the right resource, please refer someone. ThanksMust haves:• Reliability level Security clearance is mandatory• 7+ years of experience...

  • Yardi Software Solution Manager

    4 weeks ago

    Richmond Hill, ON, Canada Onico Solutions Full time

    The Yardi Software Solution Manager will build and manage the team that will service our client’s Yardi software application. This role has the following mandate: Lead and manage the research, planning, design, development, testing, and implementation of solutions and enhancements to meet the needs of the business. Provide maintenance and support for...

  • Delivery Manager

    7 days ago

    Ottawa, Canada Compugen Inc Full time

    **Job Title** - Delivery Manager - Bilingual **Vacancy No** - VN6553 **Work Location** - Ottawa, ON **Base Pay Range** - To be discussed during the recruitment process **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and...

  • Solutions Architect

    4 weeks ago

    Ottawa, Canada US Tech Solutions Full time

    Job Description: Responsibilities: • Participate in all phases of the project life cycle to implement the required information technology, • adding technical know-how, creativity and a seasoned perspective to initiatives and teams • Assist with the technical authority and perform planning activities leading to the solution architecture. ...

  • Delivery Manager

    2 weeks ago

    Toronto, ON, Canada EightSix Network Inc Full time

    The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy. We support our customers in...

  • Delivery Manager

    2 weeks ago

    Toronto, ON, Canada HR Path Full time

    The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy. We support our customers in...

  • Workday Delivery Manager

    2 weeks ago

    Toronto, ON, Canada EightSix Network Inc Full time

    The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy. Advise to Run ! HR Path,...

  • Delivery Driver

    4 weeks ago

    Ottawa, Canada Equation Staffing Solutions. Full time

    Our client is looking for part-time **Delivery Drivers** who can drive throughout the city to maintain and monitor our innovative, environmentally-friendly electric scooters across the city of Ottawa! If you are proactive, customer service oriented, love a busy environment, and working outdoors then this may be the perfect job for you! We have various...

  • Workday Delivery Manager

    2 weeks ago

    Toronto, ON, Canada HR Path Full time

    HR PATH GROUP The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy. Advise to Run...

  • .NET Solution Architect

    5 days ago

    Toronto, ON, Canada Gravity 9 Solutions Ltd Full time

    We create digital momentum in the organizations we work with. We do this by helping them build better digital products. Realizing the next phase of an organizations digital journey requires more than just great technology. At gravity9, we have a different approach. With deep experience and personality, our team of designers and engineers unite art and...

  • Delivery Driver

    7 days ago

    Ottawa, Canada Equation Staffing Solutions. Full time

    Do you enjoy being outdoors? Do you want to do your part to help the environment? Great! We have the perfect job for you! We are looking for full-time Delivery Drivers who can drive throughout the city to maintain and monitor our innovative, environmentally friendly electric scooters across the city of Ottawa! **Responsibilities**: - Work with local...

  • Service Delivery Manager

    2 weeks ago

    Toronto, ON, Canada Tundra Technical Solutions Inc. Full time

    Our major Saas based company in Financial Services is looking for a Service Delivery Manager / Sales Support Resource who will be responsible for the migration of Accountant clients onto their new cloud based software. They will be required to troubleshoot complex issues impacting the migration and customer experience. Work to resolve all escalated...

  • Project Delivery Manager

    4 weeks ago

    Ottawa, Canada Atco Ltd. Full time

    Who We Are: ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging solutions, operational support services and disaster and emergency management for a diverse range of clients. We are a service-based organization made up of great people who work hard to get the job done and deliver excellence in the communities...

  • Solution Architect

    4 weeks ago

    Toronto, ON, Canada 2i Solutions, Inc Full time

    There is a 6 months contract opportunity with possible extension for a Senior Solution Architect, in Toronto. Reliability level security clearance is mandatory. Must have Strong knowledge of IT Infrastructure, Networking, Virtualization, Service Oriented Architecture (SOA) based services. Familiar with / basic knowledge of cloud computing technologies. ...

  • Data Protection Solution Architect

    7 days ago

    Toronto, ON, Canada Tundra Technical Solutions Inc. Full time

    What You'll Do Here Be part of a high-profile team with a multitude of opportunities to deliver transformative data solutions to our business customers. Collaborate with members of various technical teams to develop solutions that address the needs of our key data customers. Collaborate with Enterprise Architecture to ensure adherence to EA principles...

  • Manager, Product Management

    7 days ago

    Ottawa, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...